Careers at TaskUs
The mission of TaskUs is to use cutting-edge digital technology to transform the ways in which start-up businesses operate, and enable them to scale up rapidly. The company aims “to spark innovation, improve customer experience and drive revenue through results” for future-oriented business clients.
Two high school friends - Bryce Maddock and Jaspar Weir - formed TaskUs in the Philippines in 2008 as a virtual assistant company. They soon found that start-up businesses had a particular need for their services and decided to focus on the scaling-up requirements of that market segment.
This led them to develop a new vision for using cloud-based digital technologies to increase efficiency and spark transformational growth for start-ups on the verge of scaling up. Once the company had formulated and started promoting its new vision, innovative businesses began to seek out TaskUs of their own accord.
The company uses advanced processes and technologies and a cadre of highly qualified personnel to deliver its services, freeing up clients to concentrate on growing their businesses. It has won numerous awards and is considered a leading provider of outsourced business operations services. TaskUs subscribes to the philosophy of Giving Back, and puts this philosophy into practice by providing scholarships for the children of its Filipino employees.
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TaskUs Inc. to Announce Fourth Quarter and Full Year 2023 Financial Results on February 28, 2024
TaskUs, Inc. (Nasdaq: TASK), a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, will report its fourth quarter and full year 2023 financial results after the market close on February 28, 2024. Simultaneous with the earnings release, supplemental data will be made available in the Investors Relations section of the website at https://ir.taskus.com under “News & Events”.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240212346483/en/
TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, helping its clients represent, protect, and grow their brands. (Photo: Business Wire)
Management will host a conference call and webcast at 5:00 p.m. ET to discuss the company’s business, financial results, and 2024 outlook. Investors and other interested parties can access the call and webcast as noted below:
What: TaskUs Fourth Quarter and Full Year 2023 Conference Call and Webcast
When: Wednesday, February 28, 2024
Time: 5:00 p.m. ET
Participant Registration Link: Analysts who wish to participate in the call should pre-register and obtain a dial-in number and passcode by clicking here .
Live Webcast View-Only Access: https://ir.taskus.com https://edge.media-server.com/mmc/p/njrq9iiq
Replay: An archive of the conference call will be accessible from the “News and Events” section of the Company’s Investor Relations website at https://ir.taskus.com . The replay will be available for 12 months following the live presentation.
About TaskUs TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, helping its clients represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech, and HealthTech. As of September 30, 2023, TaskUs had a worldwide headcount of approximately 47,000 people across 28 locations in 13 countries, including the United States, the Philippines, and India.
Investor Contact: Trent Thrash Investor Relations [email protected]
Media Contact: Heidi Lemmetyinen Communications [email protected]
View source version on businesswire.com: https://www.businesswire.com/news/home/20240212346483/en/
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Press Release Governor Healey Signs Executive Order Establishing Artificial Intelligence (AI) Strategic Task Force
Media contact for governor healey signs executive order establishing artificial intelligence (ai) strategic task force, karissa hand, press secretary.
Boston — Today, Governor Maura Healey signed an Executive Order establishing the Artificial Intelligence Strategic Task Force to study AI and Generative Artificial Intelligence (GenAI) technology and its impact on the state, private businesses, higher education institutions, and constituents. The Task Force will conduct outreach and collect input from stakeholders and experts, advise the Governor and executive branch on the state’s role in AI implementation, and find ways to encourage leading industries to adopt this technology to ensure continued success.
The mission of the Task Force is to create specific recommendations for how the state can best support the state’s businesses in leading sectors around AI adoption. It will also produce recommendations focused on startups’ ability to scale and succeed in Massachusetts.
"Massachusetts has the opportunity to be a global leader in Applied AI – but it’s going to take us bringing together the brightest minds in tech, business, education, health care and government. That’s exactly what this task force will do,” said Governor Maura Healey . “Members of the task force will collaborate on strategies that keep us ahead of the curve by leveraging AI and GenAI technology, which will bring significant benefit to our economy and communities across the state.”
“Our administration acknowledges AI as a transformative technology set to influence various aspects of our nation’s economy,” said Lieutenant Governor Kim Driscoll . “This Task Force will position Massachusetts as a hub for talent and business excellence, as we examine economic shifts driven by AI with the goal of establishing our state as a global leader in its effective and responsible utilization.”
AI is a machine-based system that can, for a given set of human objectives, make predictions, recommendations, or decisions. GenAI as used in this Order, is a type of artificial intelligence technology that can generate many forms of content including but not limited to texts, images, and multimedia.
The Task Force will have subject-specific working groups that will create recommendations to leverage AI in leading sectors, such as education, healthcare, life sciences, robotics, and financial services. The launch of the Task Force delivers on a commitment from the Administration’s Economic Development Plan, Team MA: Leading Future Generations.
The AI Strategic Task Force consists of 26 individuals representing members of the business community, higher education institutions, and state and local government. The Secretaries of Executive Office of Economic Development (EOED) and the Executive Office of Technology Services and Security (EOTSS) will serve as state co-chairs. Mike Milligan of the UMass system and Santiago Garces of Boston will serve as cochairs from the academic community and local government.
“Massachusetts is the great state that it is because of our ability to harness the ingenuity and knowledge of our greatest natural resource, our residents,” said Senate President Karen Spilka . “As technology enters its next era, that of Artificial Intelligence, I commend the Governor and the Administration for putting together some of our brightest minds in various cross sectors of the Commonwealth to help us reap AI’s great potential and position Massachusetts to be a global leader in the technology.”
“Artificial intelligence is already changing aspects of daily life and the world around us, which is why it’s critical that we ensure that the Commonwealth’s businesses are well prepared for that transition, and that Massachusetts is positioned to benefit from the growth of emerging technologies related to AI,” said House Speaker Ron Mariano . “The House looks forward to reviewing any recommendations made by the task force, as we work to better understand the impact that AI will have on our economy, schools, and on the Commonwealth as a whole.”
"Technology is critical to delivering services and connecting residents in Boston and across Massachusetts to opportunity," said Mayor Michelle Wu . "As we continue to address our most urgent challenges, it's essential to understand the opportunities, key questions, and impact of AI. I look forward to the leadership of this task force and partnering with the Healey administration and all sectors to grow our strongest economy and community."
"Massachusetts leads in adopting innovative technology, and we are proactively embracing the emerging field of AI,” said Secretary of Economic Development Yvonne Hao . “The AI Strategic Task Force shows our Administration’s commitment to collaboratively advance AI development and adoption. Our goal is not only to propel the growth of AI, but to employ it to stimulate job creation, elevate our state’s economy, and lengthen our lead in key sectors.”
“We have the conditions in place here in Massachusetts to cement our standing as the hub of AI and emerging technology in the future,” said Secretary of Technology Services and Security and State Chief Information Officer Jason Snyder . “Today’s executive order recognizes the urgent need for the state to engage with AI now, with the understanding that we do our best work together, with state policy leaders, the innovation industry, and higher education all at the table. We are working on projects that capitalize on this rich ecosystem to move our entire state forward.”
“This new partnership with Northeastern University is an exciting opportunity for the state to leverage the strength of our higher education system to test ways that generative artificial intelligence can improve the efficiency and accessibility of state services. AI represents a unique and promising new frontier for Massachusetts, but it’s going to take all of us working together through initiatives like this to realize its full potential and do so with the proper safeguards in place,” said Secretary of Administration and Finance Matthew J. Gorzkowicz.
Governor Healey will seek $100 million in her upcoming economic development legislation to create an Applied AI Hub in Massachusetts. The funding will be used for a capital grant program to support the adoption and application of AI capabilities to solve public policy problems and to advance the state’s lead in technology sectors, including life sciences, healthcare, financial services, advanced manufacturing, robotics and education. Subject to the legislative process, this capital fund will position the state to act on the strategic goals and priorities of the AI Strategic Task Force established by this Executive Order and will focus on capital expenses related to the incubation of AI firms, adoption of AI technologies and the development of AI software and hardware technology development and commercialization. The Governor’s recently filed FutureTech Ac t includes a $25 million authorization for IT capital AI projects within the Executive Branch.
In addition, the Executive Office of Administration and Finance (A&F) and EOTSS have announced a partnership with Northeastern on InnovateMA, a collaboration between higher ed and the Healey-Driscoll administration to leverage AI across state government. Northeastern co-ops have started assisting the state with implementing an AI solution in the following use cases:
Policy Hub : Create a tool for MassHealth call center staff to more efficiently navigate policy documents needed for beneficiary customer support.
Resource Gateway : Create a tool for MassDOT’s Highway Division engineers to more efficiently navigate the large quantity of Standard Operating Procedure’s governing highway projects.
User Navigation : Create a tool for the riders and potential riders of the MBTA RIDE paratransit service to better understand how to access services.
Grant opportunities : Predict grant program eligibility for potential applicants within the suite of grants offered by agencies and programs under the Executive Office of Energy and Environmental Affairs (e.g. farmers impacted by floods).
Members of AI Strategic Task Force
Secretary Yvonne Hao, EOED (Co-Chair)
Secretary Jason Snyder, EOTSS (Co-Chair)
Mike Milligan, Vice President and Chief Information Officer, University of Massachusetts (Co-Chair)
Santiago Garces, Chief Information Officer, City of Boston (Co-Chair)
Erica Bradshaw, Chief Technology Officer, Harvard
Representative Tricia Farley-Bouvier, Massachusetts House of Representatives
Usama Fayyad, Professor and Executive Director, Institute for Experiential AI, Northeastern
Patricia Geli, Co-founder, C10 Labs/MIT
Segun Idowu, Chief of Economic Opportunity and Inclusion, City of Boston
Dr. Robert Johnson, President, Western New England University
Meghan Joyce, CEO and Founder, Duckbill
Chrissy Lynch, President, AFL-CIO
Patrick Larkin, Deputy Director, Massachusetts Technology Collaborative
Jeffrey Leiden, Executive Chairman, Vertex Pharmaceuticals
Spyros Matsoukas, Vice President and Distinguished Scientist of AI, Amazon
Vipin Mayar, Executive Vice President, Head of AI Innovation, Fidelity
Sears Merritt, Head of Enterprise Technology and Experience, MassMutual
Armen Mkrtchyan, Origination Partner, Flagship Pioneering
Senator Michael Moore, Massachusetts Senate
Jane Moran, Chief Information and Digital Officer, Mass General Brigham
Ed Park, Co-Founder and CEO, Devoted Health
Rudina Seseri, Founder and Managing Partner, Glasswing
Soundar Srinivasan, Director, AI Program, Microsoft New England
Fernanda Viegas, Principal Scientist and Co-Lead of People + AI Research (PAIR), Google
Grace Wang, President, Worcester Polytechnic Institute
Jeremy Wertheimer, Visiting Scientist, Broad Institute of MIT and Harvard
The Task Force will begin its work in February and present final recommendations to the Governor later this year. InnovateMA began its work in mid-January and the pilot will conclude in July.
Statements of Support
Dr. Joseph Aoun, President, Northeastern University: “As the AI revolution promises to transform our economy and society as a whole, I want to thank Governor Healey for her leadership in convening this important task force. By harnessing some of the best minds from academia, industry and government, we can ensure that Massachusetts will maintain its edge in key sectors such as health care, biotech, and higher education. Northeastern stands ready to play an essential role in this effort.”
Mohamad Ali, Chief Operating Officer, IBM Consulting:
“As IBM continues to build secure and safe generative AI in Cambridge, we applaud Governor Healey’s Executive Order on AI and the creation of the AI Task Force in Massachusetts. When governments prioritize responsibility and safety, consumers across the state will be able to benefit from this powerful technology.”
Jane Moran, Chief Information and Digital Officer, Mass General Brigham:
“As a hub of innovation in technology and healthcare, Massachusetts is uniquely positioned to be a global leader in applying artificial intelligence to power future discovery and progress in medicine. I am thrilled to be able to contribute to the important work of this task force, including insights from Mass General Brigham’s innovative application of AI to drive advances in research and empower clinicians to improve patient care.”
Michael P. Milligan, Vice President & UMass System CIO:
“Artificial Intelligence has a profound impact on our lives right now, and that impact is going to rapidly grow in the years ahead. Whether it’s the way students learn, faculty teach and conduct research, or how we manage our resources, AI is going to transform higher education. I am grateful that Gov. Healey and Secretaries Snyder and Hao have provided UMass this opportunity to contribute to the AI Task Force. I look forward to working with leaders throughout the Commonwealth to ensure that the power of AI is used for positive purposes.”,
Beth Noveck, Professor and Director of the Burnes Center for Social Change at Northeastern University:
"When used responsibility, AI is making it faster and easier to solve our most challenging public problems. InnovateMA provides an extraordinary opportunity to use AI coupled with community engagement to make government services and programs work better for all of our residents, while taking advantage and investing in our pipeline of talent in Massachusetts. We are grateful to Governor Healey for her partnership and leadership in recognizing the potential of AI for good."
Spyros Matsoukas, Vice President and Distinguished Scientist of AI, Amazon:
"We are committed to unlocking the potential of generative AI alongside the Massachusetts AI Task Force, with a focus on identifying opportunities for innovation and supporting training and education initiatives. Our involvement in the Task Force is one of the many steps Amazon is taking to promote an innovation-friendly and coordinated approach in shaping responsible AI policies that benefit both the customers and communities we provide to across the commonwealth.”
This press release was amended to reflect an additional member of the task force.
Governor Maura Healey and Lt. Governor Kim Driscoll
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How to Improve Task Management: Roles, Skills, Tips, and Tools
Task management is all about managing a task from start to finish. Learn tips on using task management tools, apps, or a task management system.
Task management is the process of effectively and efficiently tracking, managing, and executing the life cycle of a task or many tasks within a project from inception to execution. The purpose of task management is to improve the decision-making, communication, efficiency, and effectiveness of a task or project. You can improve your task management skills using strategies and tools like apps, software programs, and manual methods like to-do lists or charts.
Importance of task management for project teams
Task management is important for project teams as teams must communicate the status of various tasks and duties within a project to keep it moving smoothly and on track. Task management can act as a line of defence against major errors. You can also use it to troubleshoot problems that arise. Outsiders can also see a project’s progress in real-time, which is helpful for stakeholders and supervisors. This sense of transparency may be beneficial for receiving feedback and constructive criticism.
Task management roles
*All salary data is sourced from Glassdoor in India as of November 2023*
Depending on the team size and project scope, you may find task management used in various roles within a company. Some companies have a job defined as a task manager, while others have positions such as project managers or team leads who use task management to perform their jobs effectively.
1. Project managers
Annual salary in India: ₹20,00,000
Project managers lead teams of people through the lifecycle of a project by organising and planning aspects such as budget, documentation, and resources. They use task management to ensure multiple tasks within a large project are done on time and without error. They usually work with different people outside the project group to ensure a project comes together.
2. Team leads
Annual salary in India: ₹11,50,000
Team leads usually work with a subgroup of people who are part of a project. Individuals in this role rely on task management to achieve goals by delegating tasks to group members and helping their coworkers reach those goals.
3. Programme managers
Annual salary in India: ₹20,80,000
While project managers focus on single project tasks, programme managers oversee multiple projects and oversee project managers. In addition to ensuring that projects and outcomes adhere to the company's long-term goals, they use task management to maintain organisation across a wide range of projects and departments.
Benefits of a task management system
You'll find many benefits to having a task management system. These benefits range from improved efficiency to greater communication amongst team members, supervisors, or managers.
A few other benefits include:
Increased collaboration among team members
Projects staying on task and on time
More transparency with task flow
A better understanding of the needs of a project or tasks
Finding issues or concerns earlier
Preventing major issues that could derail a project
Completing projects more efficiently and effectively
Task management skills
Task management is a vital personal skill and an asset to many companies. You don’t have to be in a leadership position like a project manager to practice task management skills. These skills can translate into multiple aspects of your work day. Overall, task management can make you a more efficient, productive employee. Consider these task management skills:
Ability to troubleshoot
Attention to detail
Ability to delegate tasks
More accurate goal-setting
Task management tools
Task management tools can help individuals, teams, or companies organise tasks more efficiently and effectively. These apps or systematic approaches to managing tasks help individuals improve productivity and manage their time and efforts. Most task management tools will include or incorporate some systems of charts, graphs, or grids that make it easy to see the progression and status of a task or project.
Task management tools are classified as online, electronic, and manual. To choose the best tool, consider the needs of your task or project, the size of your project group, the project scope, and your industry.
Task management software
Task management software, sometimes called project management software, are electronic tool teams which can be used to organise tasks. You can find both free and paid options, with most software programs having accompanying apps you can download to other devices.
Some popular task management software options include:
Gantt Excel is a template which provides a timeline view of tasks scheduled over time, as an optional template in Excel. With this programme, you can create milestones, highlight overdue tasks, set parent and child relationships, set project budgets, and more. Gantt Excel may be easier to use if your team is already comfortable with Excel.
Kanbanize digitises the concept of a Kanban board, another popular task management system. The Kanban system uses cards (tasks), columns (stages of tasks), and swimlanes (different work tasks) to create a visual representation of a project. Work-in-progress (WIP) limits and commitment points help teams manage deadlines and intervene with any issues.
HubSpot task management software is built for hyper-focused task management. It uses a to-do list format structure that allows users to prioritise tasks daily. The user-friendly dashboard also provides an array of functionalities within the programme, from spreadsheets to calendars—all in one place via one view.
ProofHub offers a wide range of task management methods in one software program, from Gantt charting to Kanban boards, along with other collaborative tools and workplace flow features. This software program can work well with varying-sized project groups and industries.
Apps for task management
Task management apps help teams collaborate on a task or project by providing a real-time platform that can be changed and amended. Apps are a convenient way to manage a task or project.
Some popular task management app options in 2024 included the following:
HiTask can be a useful task management app for smaller teams. This intuitive app features a shared calendar, time tracking, and a centralised dashboard that keeps everything visible and in one place. You can upload files to the app, assign projects, and send notifications to your team.
Basecamp is a good app to use when managing people who work remotely. Basecamp, one of the first task management apps, works well for groups of 20 or fewer. Features of this app include automatic check-ins to assess the status of a task, real-time group chat to troubleshoot and communicate when needed, and a shared schedule and calendar for easy access to important deadlines.
Monday.com allows users to prioritise tasks and change the status of tasks in real-time using the calendar built into the app. Communication occurs via the chat function. This app will be a great fit if you have a complex project to manage with many moving parts and people involved.
ClickUp is a highly customisable, user-friendly task management app you can use in almost any industry. You can create comment threads specific to certain tasks to stay on task and break big tasks into smaller, more manageable parts called subtasks. Like other apps, ClickUp allows you to create recurring tasks and schedule deadlines and important dates using a collaborative calendar.
Manual task management tools
Manual task management tools provide visualisation and organisation for smaller teams where tasks may not change often. These systems use physical items like paper, whiteboards, corkboards, sticky notes, and other items that allow all team members to see a task or project's progress visually.
Common manual task management tools include the following:
The Kanban board method uses sticky notes and large sections of chart paper. Using this system, you write tasks onto sticky notes and move the tasks into new columns based on the task's progress (i.e., in progress, review, completed, etc.). This “pull” method of task management offers a visualisation of tasks in progress by classing each task in terms of priority.
Spreadsheets can be a way to manage tasks manually. This could be a spreadsheet only the task or project manager uses or a shared document. You could use colour coding to separate stages of a task or people working on the project. Spreadsheets are great for organising tasks visually and can be used in several ways.
Paper calendars already have built-in dates and a visual sense of time, so you may find them helpful when managing tasks—particularly deadlines and mini-tasks along the way. A calendar allows you to highlight critical dates, give a good outlook on the week ahead, note any lags in delivery time, etc.
Task management vs. project management
Task management involves managing and tracking individual tasks, whereas project management involves the management of an entire project composed of many individual tasks.
Task management is a narrower approach to team management, focusing on the granular level versus the big picture, as is the case with project management. Task and project management require managing people and tasks on varying levels and degrees. Task managers and project managers use similar tools to achieve their goals.
Tips to improve task management
Tools like Kanban boards, software systems, and apps can all improve task management. Aside from these helpful tools and methods, you may find other ways to improve task management in the workplace. Remember that you’ll succeed more when you find what works best for you and your team. Here are some tips to improve task management:
Use time-blocking to improve productivity. Time-blocking blocks off chunks or sections of your day and devotes each section to a specific task. This method helps to structure your workday and can improve productivity since you’re focused on one duty at a time.
Encourage team members to set both long- and short-term goals . It’s easy to hyperfocus on minute details when managing tasks, widen your horizon and set flexible long-term goals to understand your progress better. This is a great tip for tracking progress; when you align goals to tasks, you may find better ways to achieve them.
Embrace the to-do list. A to-do list may sound simple, but if you can set your intentions for each day based on the previous day’s progress, you can keep a running log of actionable steps to achieve a task. You can use paper and pencil, the notes feature on your smartphone, an app, or a software program.
Maintain a flexible schedule. Keep an open schedule daily to prevent stress. This is not to say there should not be a hard and fast deadline for tasks, but be open to swapping out aspects of a task if one way works better. When you set tasks at the beginning of a new project, be open to necessary changes.
To improve your task management, consider using a tool that works for you and implementing some strategies to help you and your team achieve your goals.
Relying on a task management strategy or set of strategies can help streamline project completion. It also makes it simpler to provide feedback for future projects and tasks.
Prioritise time and efforts
Prioritising your time and efforts is perhaps on top of the list when considering strategies for task management. Time management and task management go hand in hand. You may be more efficient and productive when you can look at the tasks for the day and know what to focus on first and for how long.
Communication and delegation
Communication and daily assessment help spot problems early. Have a system where you check in daily with your team and leave an open line of communication.
Delegating tasks is another helpful strategy for task management, but knowing who to assign tasks to and how to delegate them is equally important. Provide clear, specific instructions and expectations and offer support along the way. Appropriate delegation can help your team work better together and soften the load of work on any one person.
When you’re ready to implement one or more strategies, bring your team in and include them in your vision for the task or project. And remember, sometimes finding the right strategy involves trial and error.
Get started with Coursera
If you need guidance and support in choosing a task management tool or strategy for your and your team's needs, try learning more about task and project management by enrolling in a course or programme. On Coursera, consider the Google Project Management Certificate , amongst other certificate programmes and courses designed specifically for task and project management.
The more you know about task management, the more qualified you may become as a task manager or project manager to decide which strategy will work best for your needs. You can start your research today and find helpful courses and programs on Coursera that can help and support you as a task manager.
Coursera’s editorial team is comprised of highly experienced professional editors, writers, and fact...
This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.
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Best free task management software in 2024
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Published 7:24 a.m. UTC Feb. 15, 2024
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A good task management software will give you the tools you need to organize projects for your business and help individuals, teams and businesses stay organized and productive. They offer a range of features and capabilities depending on the complexities of your business and projects, allowing you to set deadlines, assign tasks to team members, allocate resources and track and report on progress.
Finding the best task management software for your business means considering a range of factors, like the core features on offer, the customer service you’ll get and the ability to scale up according to your needs. We’ve tried and tested some of the biggest platforms available to give you our list of best task management software in 2024.
Best free task management software
- Notion : Best for flexibility.
- ClickUp : Best for customization.
- Trello : Best for automation.
- Hive : Best for collaboration.
- Zoho Projects : Best for startups using Zoho.
- Teamwork : Best for client task management.
- Monday : Best for individuals and freelancers.
- Asana : Best for complex tasks.
- Podio : Best for app building.
- GoodDay : Best for scaling up.
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Best for flexibility
Cheapest paid plan (billed monthly)
Number of users, number of projects/tasks, what you should know.
Notion is a versatile task management platform that gives you a high degree of control and customization even on its free plan. With an abundance of views and formats, including Kanban boards, Gantt charts, calendar views and to-do lists, it offers users multiple ways to track and organize projects. You can also make use of thousands of templates built by Notion and its users, catering to an array of health and fitness, work and office and day-to-day home management needs.
You won’t need to pay anything to get unlimited pages and workflows as an individual, but you’ll need to upgrade to give multiple users full functionality. While you can upload unlimited files on the free plan, you’ll be limited to 5 MB per file, as well as a seven-day history and one synced database.
We’d recommend it if you want to use one platform to manage a variety of project and task types with flexible views and displays; it’s particularly good for content creators.
Pros and cons
- Multiple views, including Kanban boards, Gantt charts and to-do lists.
- Thousands of versatile templates for things like health and fitness, work and home.
- Free version offers individuals unlimited pages and workflows.
- Custom automation features only available on paid plans.
- Maximum file upload of 5 MB on free plan.
- Limited admin and security features on free plan.
Best for customization
ClickUp’s free platform gives you a highly capable and customizable task management platform with an unlimited number of tasks and members. It also offers 24/7 customer service on all plans. You’ll be able to view tasks in unlimited lists, boards and calendars, but you’ll only get 60 uses of Gantt charts, timelines and workloads.
The free plan also allows custom statuses and up to 20 custom task types, as well as other useful features like multiple assignees, checklists, dependencies and a basic custom field manager. However, you’ll only be able to create five “spaces” as part of the free plan — unlimited spaces are only available on paid plans. There are also no time-tracking features and very limited other reporting capabilities.
- Free version offers unlimited free plan members and tasks.
- A range of views, including Kanban boards and Gantt charts.
- 24/7 customer support on all plans.
- Limits on how many views, custom fields and workloads you can use.
- No time tracking features.
- Only five ‘spaces’ on free plan.
Best for automation
While Trello’s free platform only offers its Kanban-style board view, its two main highlights are its automation services and unlimited power-ups. With its Butler automation, you’ll be able to create rules, buttons and commands, and repetitive actions are recognized with suggested automations that help increase productivity. Third-party apps you can integrate include Slack, Jira, Gmail, Microsoft Teams and Google Drive.
You’ll be limited to 10 MB file uploads and only 10 boards per workspace, though with unlimited storage and workspaces for all plans, this isn’t too restrictive. It’s not ideal if you want to see projects and tasks in calendar or timeline views, but as a basic task manager with smart automation tools, it can be a useful platform for individuals and small businesses.
- Very straightforward and easy to use.
- Built-in automation features, including an automation bot called Butler.
- Unlimited power-up feature lets you integrate third-party apps.
- File uploads are limited to 10 MB per file.
- You only get up to 10 boards per workspace.
- Limited view options.
Best for collaboration
Hive comes with its own native communication tools, allowing for straightforward collaboration with up to 10 workspace members on its free plan. As a task manager, it’s fairly capable, offering unlimited tasks and subtasks as well as multiple views such as Kanban, Gantt, calendars and tables. However, you’ll only get two pages and 100 workflows, and while Kanban views are unlimited, the free plan only offers 100 uses of Gantt, calendar and table views.
Your ability to customize projects and tasks will also be fairly restricted with no custom fields or labels, and your storage limit on the free plan will be 200 MB overall. Its free plan also comes without a few other features, such as AI assists, custom dashboards and analytics. We’d recommend it as a simple free task manager for small teams working together that will benefit from its native collaborative tools.
- Native collaboration and communication tools.
- Multiple views and layouts.
- Unlimited tasks and sub-tasks.
- 200 MB storage limit.
- 10 projects and two pages on free plan.
- No custom project fields or task labels.
Best for startups using Zoho
Zoho offers a project manager as part of its larger suite of tools and products, offering a free version for up to three users as well as a 10-day free trial on its paid plans. You’ll be able to manage two projects, create feeds, share documents and custom statuses and set up task dependencies within projects. It’s particularly useful for startups already making use of other Zoho products like CRM, Meeting and Sprints, all of which integrate into the free platform.
You can also use third-party app integrations for Microsoft Teams and Office 365, Slack, Dropbox, Zendesk and Zapier. However, there are some significant limitations to the free version, including limited customization — you can’t create custom fields or views, and there are only basic reporting capabilities.
- Integrates with Zoho CRM, Meeting and Sprints.
- Straightforward and easy to use.
- Offers useful core features, including document sharing, subtasks and custom statuses.
- Only three users and two projects on free plan.
- No Gantt charts, custom views, time tracking or custom fields.
Best for client task management
Teamwork will be particularly useful for agencies needing to manage client tasks, as it comes with built-in billable time-tracking features and estimated time management. It also offers client-level insights and client-company management, though you’ll only get client users with premium paid plans. With Teamwork, you’ll also get a range of automation features, including automatic Slack updates, HubSpot deals and Microsoft Teams messages.
It does have drawbacks in the shape of limited reporting capabilities — while all plans come with a dashboard, only premium paid plans offer reports on status, portfolio health, time, utilization and profitability. You also won’t have any phone, live chat or email support options on its free plan.
- Billable time-tracking and invoicing features useful for agencies.
- Client views and management features.
- Wide range of automation features.
- No phone, live chat or email support.
- Limited reporting and customization options.
- No client users on free plan.
Best for individuals and freelancers
Monday is a popular task management platform with businesses worldwide, but we’d recommend its free plan specifically for individuals and freelancers managing their businesses. It offers a straightforward Kanban interface only, with over 200 templates available, so you’ll be able to create up to three boards with two users and unlimited documents.
However, Monday’s free plan is missing a number of wider features like timeline, Gantt and calendar views, as well as offering no integrations or automations. It’s a relatively simplistic platform compared to others, so we’d recommend it more for individuals than teams that will need more advanced collaboration and reporting capabilities.
- Over 200 templates available.
- Apps for iOS and Android.
- Intuitive and easy to use interface.
- No integrations on free version.
- Only offers Kanban view.
Best for complex tasks
We’d recommend Asana’s powerful platform as an ideal choice for small businesses managing complex tasks or projects with plenty of moving parts. With unlimited tasks, projects, file storage, assignees and messages alongside multiple views such as boards, calendars and lists all included on its free plan, it’s a capable piece of software. You’ll also have access to over 100 free third-party integrations such as Microsoft Teams, Adobe Creative Cloud, Okta and Tableau.
However, you won’t be able to use timelines, Gantt views, goals or portfolios with the free plan, nor time-tracking, workflows or various automation features. The free plan is also fairly limited when it comes to reporting, with only status updates and CSV and PDF exports available.
- Unlimited project management essential features.
- Multiple views available.
- Over 100 free integrations.
- Limited reporting features.
- No 24/7 support.
Best for app building
Podio offers a unique solution for businesses that will benefit from building their own customized project management apps to suit their specific needs. As well as the ability to design a bespoke task manager for your team, you’ll have access to hundreds of user-created apps online. It allows you to keep all important aspects of your business and projects in one central place, depending on the requirements of you and your team.
However, its free version is limited in the other features it offers — including the number of items and client users you can support. It also doesn’t offer automated workflows or visual reports, so keep this in mind if you’re considering Podio.
- You can build your own customizable apps for project management.
- You’ll also have access to hundreds of pre-made apps.
- Live chat support available.
- Limited features on the free plan.
- Takes a while to set up and customize to your exact specifications.
Best for scaling up
With a robust set of features and capabilities as well as relatively affordable price plans for upgrading, we’d recommend GoodDay for businesses looking to scale up their operations. Its free version is already quite powerful, offering unlimited projects and tasks for up to 15 users, with views including lists, boards, tables, calendars, event summaries and portfolios. You can customize views, priorities, workflows and statuses, as well as set up dependencies, reminders and to-do lists.
Other customization options are only available on paid plans, such as task, project and user fields, as well as task types and IDs. Additionally, many security features and all CRM features are only available when you upgrade, but with the next price plan up only costing $6 per month, it’s an affordable choice for scaling up.
- Unlimited projects and tasks.
- Unlimited views, with most available on free plan.
- Powerful features for big businesses with affordable plans for scaling up.
- Many customization options unavailable on free plan.
- No finance, time tracking, chats or automation.
Best task management software comparison
We extensively research the key competitors within an industry to determine the best products and services for your business. Our experts identify the factors that matter most to business owners, including pricing, features and customer support, to ensure that our recommendations offer well-rounded products that will meet the needs of various small businesses.
We collect extensive data to narrow our best list to reputable, easy-to-use products with stand-out features at a reasonable price point. And we look at user reviews to ensure that business owners like you are satisfied with our top picks’ services. We use the same rubric to assess companies within a particular space so you can confidently follow our blueprint to the best free task management software.
The best task management software has positive user reviews on customer review sites and app stores. Task management software companies should provide customers with fast and reliable support. Using a combination of phone support, live chat and knowledge bases, customers should be able to quickly resolve issues 24/7.
Task management software should have role assignment features, timelines and dependencies. It should also allow businesses to use customizable templates, track expenses and track milestones.
And the best task management software should offer client access, billing and invoice capabilities and budgeting features.
What is task management software and how does it work?
Task management software is a digital tool you can use as an individual or a business to manage, organize and prioritize tasks. While levels of features and capabilities will vary between platforms, many also offer the ability to communicate between team members, share files and updates and track progress toward objectives.
You’ll be able to use task management software to create and assign tasks, set deadlines, allocate resources and allow for collaboration between colleagues. These tools can help you and your business increase productivity and efficiency. However, it’s important to be aware of how complex your needs are.
Some task management programs can be complex and could end up reducing your productivity and organization, which is why it’s so important to find the right platform for your needs.
Benefits of free task management software
Using task management software can offer a number of benefits for individuals and businesses, including:
- Free forever: A good free task management software will offer unlimited projects or workflows without any extra costs — not just a free trial before you have to pay.
- Productivity: Task management platforms can increase your team’s productivity through automation, progress tracking and reporting, saving time on repetitive tasks.
- Centralized workflow: You can use task management software to keep all workflows centralized, allowing easy access for all team members and collaborators to stay updated and informed.
- Collaboration: You’ll be able to clearly assign roles and allocate resources on projects and tasks to different team members, and many platforms also allow team members to work together and communicate.
- Manage big projects: Complex and lengthy projects can be broken down into separate tasks and workflows with multiple teams and team members.
- Remote workers: If you rely on remote workers or freelancers, many task management platforms allow all team members to collaborate online from any location.
Who needs task management software?
Task management software can prove useful for a variety of individuals and businesses. You might be a freelancer with a number of client tasks to manage or a hobbyist running a side hustle — in which case, a free task manager will be ideal.
Likewise, small teams and businesses can also benefit from using task management software to organize and track workflow progress for team projects. A free plan or trial period offers a great way to try out different platforms and products so you can find one that suits your needs best before committing to a paid plan with more features and capabilities required by your business.
How to choose the best task management software
Choosing the best free task management software for your business means considering a range of factors and how each of these will best suit your needs. You will need to think about the core features offered by each platform, as well as whether it plugs into any existing software you have and how easy and intuitive it is to use.
Additionally, you should look into the customer support options each platform offers, as this will be crucial in case things go wrong and your work is at risk.
Key features to look for
Levels of complexity and customization will vary between platforms, but in general, you should look out for the following features as part of your task management software:
- Sub-tasks: Key to keeping big projects organized, task managers should allow you to split tasks and assign different deadlines and workers to each sub-task.
- Views and visualizations: You should also be able to see your tasks and projects in different views, like Kanban dashboards or Gantt charts. You may find these to be limited in free versions of some platforms, so check price plans to ensure you’re getting what you need.
- Integration: If you have any existing software or hardware in use for your business, such as finance and accounting apps, design tools or communication platforms, it’s worth seeing if these will plug into the task management software you want. It helps keep everything synchronized and centralized.
- Tracking and reporting: Your task manager should also allow you to track task and project progress against deadlines and objectives, as well as generate reports.
- Automation: Some platforms will even offer automation services that let you set up automatic tracking and reporting.
- Collaboration: Lastly, if you’re managing a team’s workload, it’s vital they can work together, so look for task management software that allows for communication and role delegation.
Ease of use
Some task management tools will be relatively simple and easy to use, with intuitive drag-and-drop interfaces that allow for straightforward organization. However, others offer more complex capabilities, including multiple views like Gantt charts, calendars, lists and galleries, automated reporting and collaboration between multiple team members.
Consider what you’ll need the software for, how many people and tasks you’ll be managing and what kind of insights you’ll want when making your choice.
You should also factor in any security requirements you might have, especially if you’re a big organization or you use third-party apps, providers or even freelancers. Being able to control access on multiple levels may be particularly important. Additionally, consider things like two-factor authentication, secure sharing and data protection when choosing platforms.
If something goes wrong with your task manager, it can affect your business’s ability to complete projects and assure stakeholders of progress. Customer service is a key part of being able to resolve issues, so look for providers that offer both round-the-clock availability and instant contact by phone or live chat as a priority.
How much does task management software cost?
When looking for free task management software, consider whether it’s truly free forever — meaning you’ll have access to all the features on the free plan forever without having to pay.
While this might mean many advanced features are hidden behind paywalls, you’ll at least be able to rely on the software for your basic needs without restriction. This is in contrast to free trials that often give you access to the entire platform for a limited time, after which you won’t be able to use it without paying.
If you’re looking to try a free plan in order to get a feel for a specific task management software before committing to a paid plan, you’ll likely be more on the lookout for usability as well as scalability. Consider which paid plans offer the most bang for your buck to narrow down your options, but focus on which free software feels the most natural to use for your business.
You may find that some software platforms offer prices on a per-user basis while others offer a set number of users for each plan. Others may even have a minimum-user requirement, so if they charge a set price per user and require at least three users, you’ll need to pay three times the price you see given as a minimum.
Frequently asked questions (FAQs)
The best free task management software will depend entirely on your needs and requirements as an individual or business. ClickUp and Notion both offer great customization features, with Notion especially good for content creators.
Paid task management software plans offer a range of extra benefits, including more users or projects, additional features and advanced integrations and security. These will often be more useful for bigger teams and companies managing complex projects with multiple moving parts and stakeholders that need to be kept informed.
When prioritizing tasks in project management, you should consider the resources available, any dependencies on the task being completed and the urgency of the request.
Task management software lets you manage multiple tasks at work by allowing you to create, organize and assign tasks, set deadlines, track progress and, if required, add sub-tasks. All tasks are kept in one place and accessible for anyone who needs to see them, often in digestible formats like calendars, boards and timelines.
Improving task management skills will require you to be disciplined and attentive to detail in order to get the best from task management software and boost your productivity. You should:
- Focus on prioritizing tasks on your to-do list.
- Create a manageable schedule for delivery with realistic deadlines.
- Ensure you’re communicating with stakeholders to keep everyone on the same page.
The best software will make this easy and help you manage your workload efficiently and effectively — but it’s made even easier when you know you’ve picked the right task management software for your requirements.
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Mehdi is a writer and editor with many years of personal finance expertise under his belt. He's a spirited money-saver, with a passion for making personal finance accessible and manageable. When he isn't writing, Mehdi likes to read about history and travel, hike along coastlines and in forests, and watch his beloved team Manchester United underperform.
Sierra Campbell is a small business editor for USA Today Blueprint. She specializes in writing, editing and fact-checking content centered around helping businesses. She has worked as a digital content and show producer for several local TV stations, an editor for U.S. News & World Report and a freelance writer and editor for many companies. Sierra prides herself in delivering accurate and up-to-date information to readers. Her expertise includes credit card processing companies, e-commerce platforms, payroll software, accounting software and virtual private networks (VPNs). She also owns Editing by Sierra, where she offers editing services to writers of all backgrounds, including self-published and traditionally published authors.
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Democrats unveil new hip hop task force to tackle racial inequity
A coalition of Democrats are looking to use the power of music to tackle some of the most pressing issues facing Black and Brown Americans.
Rep. Jamaal Bowman (D-N.Y.) on Wednesday unveiled the Congressional Hip Hop Power and Justice Task Force outside the Capitol.
The taskforce, led by Bowman, will use hip hop’s messaging of building a more equitable society to help spearhead initiatives to address economic equality, affordable housing and racial justice imperatives.
In an exclusive with The Hill, Bowman explained that the inspiration behind the task force came from reflecting on how the genre impacted him over the years.
Artists like Eric B. & Rakim, Queen Latifah, Chuck D and Public Enemy inspired the New York lawmaker throughout his life, he said, including during his time as an educator.
“They were very instrumental in creating a curriculum and blueprint for my life,” Bowman told The Hill. “I owe a lot of who I am to the lessons that they taught me on and through their music.”
Hip hop, which celebrated its 50th anniversary last August, has often been used as a political tool for Black and Brown Americans, and Bowman said he hopes to capitalize on that through the taskforce.
“Hip hop has always been about ending poverty in America, about fully funding our public schools. It’s always been about justice reform and police reform,” the lawmaker said. “It’s always been about affordable housing and dealing with the issue of threats of violence.”
“At this moment in particular when you consider the Black Lives Matter movement to the Ceasefire movement and the fight that continues for freedom, justice and equality — now it’s time to build political power at a level that’s never been done before,” he added.
Some of that is already happening.
In September, artists — including Fat Joe, Rick Ross and Busta Rhymes — partnered with Power to the Patients, to film a public service announcement demanding legislators create a more honest, affordable and equitable healthcare system.
Groups like The Black Music Action Coalition (BMAC), the Recording Academy and the Black Music Collective have also joined forces with Bowman and Rep. Hank Johnson (D-Ga.) in calling for the passage of the Restoring Artistic Protection (RAP) Act, a bill that would limit the admissibility of an artist’s creative or artistic expression against them in court.
And every year, Hip Hop on The Hill brings artists and legislators together through the Hip Hop Caucus.
“It’s been going on in terms of rappers and artists and industry interfacing with elected officials on a consistent basis, we just want to take that up a notch and make it more consistent, make us more intentional, and use the power of the genre as a multibillion dollar global economy to move lawmakers in terms of helping them to understand what’s happening in our most marginalized communities,” said Bowman.
Part of that, he added, means conducting Hip Hop on the Hill once a month rather than once a year.
“We want artists to constantly be talking to lawmakers about what they’re going through in their communities and what’s happening in their communities so lawmakers can understand that hip hop artists come from the most marginalized, neglected places in our country,” he said.
Some of the most prominent hip hop artists have shared what it was like to grow up in these places.
Eminem, whose full name is Marshall Mathers, grew up in poverty in a trailer park — a story that many Americans relate to, Bowman said, and lawmakers need to hear that reality.
But Bowman also points to how legitimizing hip hop can lead to widespread cultural change. One way, he said, is by addressing misogyny both in the genre and public discourse.
The lawmaker points to the story of Megan Thee Stallion, who faced vitriol and hate after filing assault charges against rapper Tory Lanez after he shot her.
“She persevered, she fought, she told the truth, and she won,” said Bowman. “And that’s what we need to know about.”
Uplifting women in hip hop is a core component of the task force, in part because Black women have been instrumental in the fight for equality and justice, said Bowman.
That’s part of the reason why he unveiled the taskforce on Wednesday — the anniversary of his mother’s death.
Bowman, who grew up in a single mother household, said his mother used to listen and enjoy hip hop with him as he grew up.
“I’m very lucky because I was raised in the culture, the time when the culture was not as misogynistic and violent,” he said.
To introduce the task force on the day of her passing, he added, “is to give honor to her and to pay homage to her as a single Black mom in America and pay homage to all the single Black mothers in America and all the women out there loving their sons and doing the best they can for their children, their families.”
But the timing of the task force also aligns with Black History Month and an election year — something that the New York Democrat said was intentional.
“Artists have held the establishment accountable for many years and during election years, many artists, many people in the community and culture, continue to not trust as it relates to what we’re doing on the hill,” Bowman explained.
The result is less voter turnout and overall less interaction between legislators and the community. The task force can begin to rebuild that trust as they urge voters of color to trust the process and cast their ballots come November.
“Election season is critical to build authentic relationships … in terms of what the needs are, what the challenges are, what the struggles are and what the aspirations are,” the congressman said.
In addition to Bowman, the task force will be led by Democratic Reps. Hank Johnson (Ga.), Delia Ramirez (Ill.) and Andre Carson (Ind.). No Republicans are part of the task force.
For the latest news, weather, sports, and streaming video, head to The Hill.
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TASKUS ALERT: Bragar Eagel & Squire, P.C. is Investigating TaskUs, Inc. on Behalf of Long-Term Stockholders and Encourages Investors to Contact the Firm
NEW YORK, Feb. 15, 2024 (GLOBE NEWSWIRE) -- Bragar Eagel & Squire, P.C., a nationally recognized shareholder rights law firm, is investigating potential claims against TaskUs, Inc. (NASDAQ: TASK) on behalf of long-term stockholders following a class action complaint that was filed against TaskUs on February 23, 2022 with a Class Period from June 11, 2021 to January 19, 2022. Our investigation concerns whether the board of directors of TaskUs have breached their fiduciary duties to the company.
The complaint alleges that throughout the Class Period, Defendants claimed that TaskUs had “industry-leading growth and profitability” and a “simply massive” market opportunity. The complaint further alleges that Defendants touted the size of the Company's workforce and “low employee attrition levels” which “leads to lower hiring and training costs.”
On January 20, 2022, Spruce Point Capital Management, LLC (“Spruce Point”) issued a report titled “Moderating the Bull Case Content” based on its “forensic financial and accounting review” of TaskUs. Spruce Point found that TaskUs, “has a pattern of exaggerated and inflated business claims, including revenue, and is covering-up financial strain with reduced disclosures, cherry-picked market data, and non-standard key performance metrics.” Additionally, Spruce Point stated, “we find evidence of increasing strain in the relationship" between TaskUs and its largest customer Facebook “and believe margins and cash flow are set to contract more than expected.” Spruce Point also stated, “we find a pattern of [TaskUs] embellishing the size of its workforce and making overly optimistic revenue growth claims.”
This disclosure caused the value of TaskUs stock to decline dramatically, resulting in significant harm to investors.
If you are a long-term stockholder of TaskUs, have information, would like to learn more about these claims, or have any questions concerning this announcement or your rights or interests with respect to these matters, please contact Brandon Walker or Marion Passmore by email at [email protected] , by telephone at (212) 355-4648, or by filling out this contact form . There is no cost or obligation to you.
About Bragar Eagel & Squire, P.C.:
Bragar Eagel & Squire, P.C. is a nationally recognized law firm with offices in New York and California. The firm represents individual and institutional investors in commercial, securities, derivative, and other complex litigation in state and federal courts across the country. For more information about the firm, please visit www.bespc.com . Attorney advertising. Prior results do not guarantee similar outcomes.
Bragar Eagel & Squire, P.C. Brandon Walker, Esq. Marion Passmore, Esq. (212) 355-4648 [email protected] www.bespc.com
© Copyright Globe Newswire. All rights reserved. The information contained in this news report may not be published, broadcast or otherwise distributed without the prior written authority of Globe Newswire.
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Biden forms task force to avoid mishandling of classified documents during presidential transitions
President Joe Biden speaks in the Diplomatic Reception Room of the White House, Thursday, Feb. 8, 2024, in Washington. (AP Photo/Evan Vucci)
President Joe Biden delivers remarks to the National Association of Counties Legislative Conference, Monday, Feb. 12, 2024, in Washington. (AP Photo/Evan Vucci)
This image, contained in the report from special counsel Robert Hur, shows the box where classified Afghanistan documents were found in the garage of President Joe Biden in Wilmington, Del., during a search by the FBI on Dec. 21, 2022. (Justice Department via AP)
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WASHINGTON (AP) — President Joe Biden on Monday launched a task force aimed at addressing the “systemic” problem of mishandling classified information during presidential transitions, days after a Justice Department special counsel’s sharply critical report said he had done just that.
The Presidential Records Transition Task Force will study past transitions to determine best practices for safeguarding classified information from an outgoing administration, the White House said. It will also assess the need for changes to existing policies and procedures to prevent the removal of sensitive information that by law should be kept with the National Archives and Records Administration.
The report from special counsel Robert Hur listed dozens of sensitive documents found at Biden’s home in Wilmington, Delaware, and at his former Washington office. The papers were marked as classified or later assessed to contain classified information.
The majority of the documents, Hur’s report stated, appeared to have been mistakenly removed from government offices, though he also detailed some items that Biden appeared to knowingly retain. He concluded that criminal charges were not warranted in the matter..
“I take responsibility for not having seen exactly what my staff was doing,” Biden said last week after Hur’s report was released. He added that “things that appeared in my garage, things that came out of my home, things that were moved were moved not by me but my staff.”
Biden aides first discovered some of the documents as they cleared out the offices of the Penn-Biden Center in Washington in 2022, and more were discovered during subsequent searches by Biden’s lawyers and the FBI.
Biden promptly reported the discoveries to federal authorities, which prompted the special counsel probe. That’s unlike former President Donald Trump, who is accused of resisting efforts to return classified government records that he moved to his Florida residence before leaving office in 2021 and of obstructing the investigation into them in a separate special counsel investigation.
In even the best of circumstances, presidential transitions can be chaotic as records of the outgoing administration are transferred to the National Archives and thousands of political appointees leave their jobs to make way for the incoming administration. Officials of multiple administrations have said there is a systemic problem with mishandling of classified information by senior government officials, particularly around transitions, magnified by rampant over-classification across the government.
Former Vice President Mike Pence turned over some classified documents discovered at his home last year. And former officials from all levels of government discover they are in possession of classified material and turn them over to the authorities at least several times a year.
“Previous presidential transitions, across administrations stretching back decades, have fallen short in ensuring that classified presidential records are properly archived at NARA,” the White House said. “In light of the many instances that have come to light in recent years revealing the extent of this systemic issue, President Biden is taking action to strengthen how administrations safeguard classified documents during presidential transitions and to help address this longstanding problem going forward.”
Hur’s report said many of the documents recovered at the Penn Biden Center in Washington, in parts of Biden’s Delaware home and in his Senate papers at the University of Delaware were retained by “mistake.”
Biden could not have been prosecuted as a sitting president, but Hur’s report states that he would not recommend charges against Biden regardless. Investigators did find evidence of willful retention of a subset of records found in Biden’s Wilmington, Delaware house, including in a garage, office and basement den, but not enough to suggest charges. The files pertain to a troop surge in Afghanistan during the Obama administration that Biden had vigorously opposed. He kept records that documented his position, including a classified letter to Obama during the 2009 Thanksgiving holiday.
Biden also retained his personal notebooks after leaving the vice presidency, some of which investigators found contained classified information, though other officials have kept similar documents as their personal property.
“President Biden takes classified information seriously – he returned the documents that were found, he fully cooperated with the investigation, and it concluded that there was no case,” said Ian Sams, a spokesperson for the White House Counsel’s Office. “Now he is taking action to help strengthen future transitions to better prevent classified documents from being accidentally packed up and removed from the government, like we have seen with officials from every administration for decades.”
The task force will be headed by Katy Kale, deputy administrator of the General Services Administration, who was assistant to the president for management and administration during the Obama administration, the post that oversees the human resources and document retention functions at the White House.
The panel will include representatives from the White House, General Services Administration, NARA, the National Security Council and the Office of the Director of National Intelligence.
The task force is to produce its recommendations ahead of the next presidential transition. It is set to operate independently from the White House Transition Coordinating Council, which is chaired by the White House chief of staff and required by law to be stood up six months before any presidential election.
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Productivity, Security, and Safety, all from Home
Cirrus, TaskUs’ Work From Home (WFH) solution, allows teammates to provide Ridiculously Good services remotely while enjoying the world-class, award-winning culture and benefits for which we are known.
Experience the best of TaskUs WFH with Cirrus! Enjoy career growth, coaching, collaboration, wellness programs, work-life balance, and a supportive community.
Unbound by borders yet connected through a fully certified and secure space, TaskUs Cirrus provides industry-leading, global support to you and your customers without sacrificing security, quality, and performance.
Elevate your customer experience beyond your competition, realize maximum value, and achieve unprecedented results with Us in the cloud.
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“TaskUs WFH has been a massive game-changer for me! I have the opportunity to spend more time with family and less time stuck in 5 o’clock traffic jams on the highway! Since I’ve started working from home, I’ve been more inspired to cook due to proximity to the kitchen, I’ve spent much less money on gas, and I’ve made many friends through TaskUs!
Best job ever!”
“After leaving the corporate world to take care of my children, I thought it would be impossible to find a work environment that would allow me to continue to be the mom my children love. TaskUs Work from Home has been an incredible adventure that continues to allow me to not only make breakfast and dinner for my family but eat at the table with them, too.”
Jill leads our strategy in building a world-class work from home experience for both our clients and employees. She brings with her 25+ years of work from home BPO experience in sales, product management, project management, operations, HR, training and developing high-performing teams.
Prior to TaskUs, she worked with Sykes, Vertex Business Services, Alpine Access, among others, leading different functions.
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