errand service business plan sample

Errand Service Business Plan Template

Written by Dave Lavinsky

errand service business plan template

Errand Service Business Plan

Over the past 20+ years, we have helped over 1,000 entrepreneurs and business owners create business plans to start and grow their errand service businesses. On this page, we will first give you some background information with regards to the importance of business planning. We will then go through an errand service business plan template step-by-step so you can create your plan today.

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What Is a Business Plan?

A business plan provides a snapshot of your errand business as it stands today, and lays out your growth plan for the next five years. It explains your business goals and your strategy for reaching them. It also includes market research to support your plans.

Why You Need a Business Plan

If you’re looking to start an errand service business, or grow your existing errand service business, you need a business plan. A business plan will help you raise funding, if needed, and plan out the growth of your errand service business in order to improve your chances of success. Your errand service business plan is a living document that should be updated annually as your company grows and changes.

Sources of Funding for Errand Service Businesses

With regards to funding, the main sources of funding for an errand service business are personal savings, credit cards, bank loans and angel investors. With regards to bank loans, banks will want to review your business plan and gain confidence that you will be able to repay your loan and interest. To acquire this confidence, the loan officer will not only want to confirm that your financials are reasonable, but they will also want to see a professional plan. Such a plan will give them the confidence that you can successfully and professionally operate a business. Personal savings and bank loans are the most common funding path for errand service businesses.

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How to write a business plan for an errand service.

If you want to start an errand service business or expand your current one, you need a business plan. Below we detail what should be included in each section of your errand business plan.

Executive Summary

Your executive summary provides an introduction to your business plan, but it is normally the last section you write because it provides a summary of each key section of your plan.

The goal of your Executive Summary is to quickly engage the reader. Explain to them the type of errand service business you are operating and the status. For example, are you a startup, do you have an errand service business that you would like to grow, or are you operating errand services in multiple locations or markets?

Next, provide an overview of each of the subsequent sections of your plan. For example, give a brief overview of the errand and courier services industry. Discuss the type of errand service business you are operating. Detail your direct competitors. Give an overview of your target customers. Provide a snapshot of your marketing plan. Identify the key members of your team. And offer an overview of your financial plan.

Company Analysis

In your company analysis, you will detail the type of errand business you are operating.

For example, you might operate one of the following types of errand service businesses:

  • Pick-up and Drop-off Service : this type of errand service business will pick up items, pets or people that need to be transported and drop them off somewhere, in order to complete tasks such as dry cleaning, veterinarian appointments, and ensuring kids get to and from school safely and on time.
  • Shopping Service: this type of business provides shopping services that may include grocery shopping or personal shopping.
  • Food Delivery Service: this type of errand service picks up food orders, whether catering or takeout, and delivers it to businesses or people’s homes.

In addition to explaining the type of errand service business you will operate, the Company Analysis section of your business plan needs to provide background on the business.

Include answers to question such as:

  • When and why did you start the business?
  • What milestones have you achieved to date? Milestones could include the number of customers served, number of positive reviews, total number of errands completed, etc.
  • Your legal structure. Are you incorporated as an S-Corp? An LLC? A sole proprietorship? Explain your legal structure here.

Industry Analysis

In your industry analysis, you need to provide an overview of the errand and courier services industry. While this may seem unnecessary, it serves multiple purposes.

First, researching the errand and courier services industry educates you. It helps you understand the market in which you are operating.

Secondly, market research can improve your strategy, particularly if your research identifies market trends.

The third reason for market research is to prove to readers that you are an expert in your industry. By conducting the research and presenting it in your plan, you achieve just that.

The following questions should be answered in the industry analysis section of your errand service business plan:

  • How big is the errand and courier services industry (in dollars)?
  • Is the market declining or increasing?
  • Who are the key competitors in the market?
  • Who are the key suppliers in the market?
  • What trends are affecting the industry?
  • What is the industry’s growth forecast over the next 5 – 10 years?
  • What is the relevant market size? That is, how big is the potential market for your errand service business? You can extrapolate such a figure by assessing the size of the market in the entire country and then applying that figure to your local population.

Customer Analysis

The customer analysis section of your errand service business plan must detail the customers you serve and/or expect to serve.

The following are examples of customer segments: working professionals, families, seniors, students and small businesses.

As you can imagine, the customer segment(s) you choose will have a great impact on the type of errand service business you operate. Clearly, students would respond to different marketing promotions than elderly individuals, for example.

Try to break out your target customers in terms of their demographic and psychographic profiles. With regards to demographics, include a discussion of the ages, genders, locations and income levels of the customers you seek to serve. Because most errand service businesses primarily serve customers living in their same city or town, such demographic information is easy to find on government websites.

Psychographic profiles explain the wants and needs of your target customers. The more you can understand and define these needs, the better you will do in attracting and retaining your customers.  

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Competitive Analysis

Your competitive analysis should identify the indirect and direct competitors your business faces and then focus on the latter.

Direct competitors are other errand service businesses.

Indirect competitors are other options that customers have to purchase from that aren’t direct competitors. This includes rideshare services and delivery services. You need to mention such competition as well.

With regards to direct competition, you want to describe the other errand service businesses with which you compete. Most likely, your direct competitors will be errand services located very close to your location.

For each such competitor, provide an overview of their businesses and document their strengths and weaknesses. Unless you once worked at your competitors’ businesses, it will be impossible to know everything about them. But you should be able to find out key things about them such as:

  • What types of customers do they serve?
  • What types of errands do they perform?
  • What is their pricing (premium, low, etc.)?
  • What are they good at?
  • What are their weaknesses?

With regards to the last two questions, think about your answers from the customers’ perspective. And don’t be afraid to ask your competitors’ customers what they like most and least about them.

The final part of your competitive analysis section is to document your areas of competitive advantage. For example:

  • Will you provide better quality or speed of errand services?
  • Will you provide services that your competitors don’t offer?
  • Will you provide better customer service?
  • Will you offer better pricing?

Think about ways you will outperform your competition and document them in this section of your plan.

Marketing Plan

Traditionally, a marketing plan includes the four P’s: Product, Price, Place, and Promotion. For an errand service business plan, your marketing plan should include the following:

Product : In the product section, you should reiterate the type of errand service company that you documented in your Company Analysis. Then, detail the specific services you will be offering. For example, in addition to errand services, will you provide courier services, travel reservation services, or handyman services?

Price : Document the prices you will offer and how they compare to your competitors. Essentially in the product and price sub-sections of your marketing plan, you are presenting the services you offer and their prices.

Place : Place refers to the location of your errand service company. Document your location and mention how the location will impact your success. For example, is your errand service business located in your home, a busy retail district or business district, near a university, etc. Discuss how your location might be the ideal location for your customers.

Promotions : The final part of your errand service marketing plan is the promotions section. Here you will document how you will drive customers to your location(s). The following are some promotional methods you might consider:

  • Advertising in local papers and magazines
  • Reaching out to local websites
  • Social media marketing
  • Local radio advertising

Operations Plan

While the earlier sections of your business plan explained your goals, your operations plan describes how you will meet them. Your operations plan should have two distinct sections as follows.

Everyday short-term processes include all of the tasks involved in running your errand service business, including taking service orders, planning service logistics, performing services, speaking with potential customers and billing customers.

Long-term goals are the milestones you hope to achieve. These could include the dates when you expect to perform your 1,000th service, or when you hope to reach $X in revenue. It could also be when you expect to expand your errand service business into a new market or to a new city.

Management Team

To demonstrate your errand service business’ ability to succeed, a strong management team is essential. Highlight your key players’ backgrounds, emphasizing those skills and experiences that prove their ability to grow a company.

Ideally you and/or your team members have direct experience in managing errand service businesses. If so, highlight this experience and expertise. But also highlight any experience that you think will help your business succeed.

If your team is lacking, consider assembling an advisory board. An advisory board would include 2 to 8 individuals who would act like mentors to your business. They would help answer questions and provide strategic guidance. If needed, look for advisory board members with experience in managing errand service businesses or successfully running small businesses.

Financial Plan

Your financial plan should include your 5-year financial statement broken out both monthly or quarterly for the first year and then annually. Your financial statements include your income statement, balance sheet and cash flow statements.

Income Statement

An income statement is more commonly called a Profit and Loss statement or P&L. It shows your revenues and then subtracts your costs to show whether you turned a profit or not.

In developing your income statement, you need to devise assumptions. For example, will you gain 20 new customers per week or per month? And will sales grow by 2% or 10% per year? As you can imagine, your choice of assumptions will greatly impact the financial forecasts for your business. As much as possible, conduct research to try to root your assumptions in reality.

Balance Sheets

Balance sheets show your assets and liabilities. While balance sheets can include much information, try to simplify them to the key items you need to know about. For instance, if you spend $50,000 on building out your errand service business, this will not give you immediate profits. Rather it is an asset that will hopefully help you generate profits for years to come. Likewise, if a bank writes you a check for $50,000, you don’t need to pay it back immediately. Rather, that is a liability you will pay back over time.

Cash Flow Statement

Your cash flow statement will help determine how much money you need to start or grow your business, and make sure you never run out of money. What most entrepreneurs and business owners don’t realize is that you can turn a profit but run out of money and go bankrupt.

In developing your Income Statement and Balance Sheets be sure to include several of the key costs needed in starting or growing an errand service business:

  • Cost of equipment and supplies
  • Payroll or salaries paid to staff
  • Business insurance
  • Taxes and permits
  • Legal expenses

Attach your full financial projections in the appendix of your plan along with any supporting documents that make your plan more compelling. For example, you might include sample schedules of a day errands or documentation for how customers will request services and be notified that their service request has been fulfilled.

Putting together a business plan for your errand service is a worthwhile endeavor. If you follow the template above, by the time you are done, you will truly be an expert. You will really understand the errand service industry, your competition, and your customers. You will have developed a marketing plan and will really understand what it takes to launch and grow a successful errand service business.

Errand Service Business Plan FAQs

What is the easiest way to complete my errand service business plan.

Growthink's Ultimate Business Plan Template allows you to quickly and easily complete your Errand Service Business Plan.

What is the Goal of a Business Plan's Executive Summary?

The goal of your Executive Summary is to quickly engage the reader. Explain to them the type of errand service business you are operating and the status; for example, are you a startup, do you have an errand service business that you would like to grow, or are you operating a chain of errand service businesses?

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12 Errand Small Business Ideas

Back to Business Ideas Categories

Written by: Esther Strauss

Esther is a business strategist with over 20 years of experience as an entrepreneur, executive, educator, and management advisor.

Edited by: David Lepeska

David has been writing and learning about business, finance and globalization for a quarter-century, starting with a small New York consulting firm in the 1990s.

Published on August 11, 2022 Updated on October 2, 2023

12 Errand Small Business Ideas

Today’s busy professionals can rarely find enough time to do all their errands, and that’s where you come in, with a business able to check a few boxes off their to-do list. You could be a virtual assistant, start a courier or delivery service, remove junk, prepare meals or do personal shopping. 

In this era of convenience, more and more people like to delegate their minor tasks, which means greater demand and real opportunity for the capable entrepreneur. Start down the road to success by checking out our list of excellent errand business ideas below.

1. Virtual Assistant

How to start a virtual assistant business

The job didn’t even exist 20 years ago, but now, thanks to new technologies and the sharp increase in remote work during the pandemic, the virtual assistant industry is booming. After years of strong growth, the market is expected to be worth more than $4 billion by 2025. That means now is a fantastic time to start your own virtual assistant business. 

To be clear, we’re talking about a human, not a digital or AI-powered, assistant, who provides administrative, technical, and creative services to clients remotely, via the internet. If you have a strong business skillset, you can get started with a minimal investment and run the company out of your own home while serving clients anywhere in the world. You could also add more skills over time, increasing your revenue streams and the rates you’re able to charge. 

With hard work and a bit of luck, you’ll soon be helping businesses run more smoothly and efficiently while making good money for yourself.

2. Cargo Van Delivery

cargo van delivery business idea

Thanks to the increasing popularity of online shopping and the corresponding need for last-mile services, cargo van delivery offers great potential. The US retail e-commerce market is set to continue growing rapidly and exceed $1.3 trillion in value by 2025. If you have a cargo van , you can take advantage of this stellar market performance by starting your own cargo delivery business. 

There are many ways to get going. Aside from a van, it would be wise to invest in the tools and equipment needed to secure your cargo as well as load or unload this safely. You’ll also need to comply with applicable laws as well as licensing and insurance requirements. Since you’ll be competing with established brands, it is important to differentiate your business. For example, you can offer several options like door-to-door delivery or same-day delivery services. With a lot of hard work and a good marketing strategy, you can deliver serious success!

3. Errand Running

Errand Running

Busy executives and older adults who find it hard to move about will likely be your top clients if you start an errand running business. Just focusing on the older population provides the errand services industry a huge potential customer base. More than 50 million Americans are age 65 and older, and that number is rising fast.  

So what does an errand runner do? You take or pick up clothes from the cleaners, fill the car with gas, pick up a prescription, and get groceries. You might want to focus on a few services and develop your own niche, or do whatever your client asks you to do. It will be a matter of time management and you will have the flexibility to set your own schedule. You will need to research the market, though, and find out the prevailing rates. Most errand runners charge by the hour instead of by task.

4. Senior Transportation

senior transportation business idea

By 2030, more than 72 million Americans will be age 65 and older, and they’ll need a great deal of transportation and elderly care services . If you’re on the lookout for a great business opportunity, you might consider getting into senior transport. 

Start your business by understanding your target market. Older adults still need to get around to visit a doctor, shop for necessities, or see friends and loved ones. But most can no longer drive due to visual impairment and other challenges that increase the risk of road accidents. Public transport units usually have accessibility features, but seniors might have difficulty navigating stairs or walking between stops. 

You also have to find out whether seniors need other services. Do they need care providers or just drivers? What is their budget? The answers to these questions will help you determine the type of fleet and service model to use. With your senior transportation business, you can look forward to making a profit and helping seniors maintain their mobility and independence as well. 

5. Assisted Living

How to Start an Assisted Living Facility

The US’ fast-growing elderly population is driving expansion in the assisted living market, which is expected to grow 5% annually through 2027. If you’re an entrepreneur with a background in health care, you might consider riding this wave to success. It’s a great way to make a positive impact in your community while making a living.   

Before you start your assisted living business, it’s important for you to assess the competitive landscape and determine the services that you will offer. You’ll need to comply with the zoning and licensing requirements. It’s also a good idea to study the possible legal issues, hire the right people, and decide which amenities to provide. Most assisted living facilities have gardens, a library, entertainment and a doctor on call. This business needs hefty investments, but the potential for financial rewards is great. So start drawing up the building plans for the best assisted living facility in your area.

6. Junk Removal

How to start a junk removal business

You’ve probably heard that real estate has been booming of late. But you may not realize that this also means the construction industry has been doing well, which consequently means that demand for junk removal services has been on the rise. The construction of new office buildings and residential properties creates massive amounts of waste and used materials. As a result, the US waste removal industry is now worth $60 billion and seeing steady growth, and if you don’t mind a bit of heavy lifting, now is an excellent time to start your own junk removal business. 

It’s probably easier than you think. You’ll need a truck, as well as the right tools and equipment — both of which you could find with a bit of online digging. Most likely, you’ll also need a commercial driver’s license, as some of the loads you haul are likely to exceed the weight limit allowed under a normal license. Finally, you’ll want to reach out to contractors, construction firms, developers and property managers to offer your services. 

A smart approach is to offer a discount to attract your initial clients. Then, once you’ve delivered fantastic service, the referrals, and the cash, should start rolling in.

7. Hand Car Wash

How to start a car wash business

If you’re looking for a low-cost business idea, why not start a hand car wash business? It’s easy to start, requires minimal investment, and a great way to make money. Americans wash or have their cars washed at least every two weeks, and many car owners still prefer the traditional method of washing by hand instead of automated car washing.

Hand car washes are more thorough as there are areas in the car that machines can’t reach, can prevent premature rusting with the use of steam, and are more eco-friendly since there won’t be any toxic runoffs. You could also run a mobile hand car wash business, and wash cars at people’s homes and offices.

A hand car wash business can be operated as a standalone business or as a part of a larger service business, such as an auto detailing shop. It is important to identify a target market and craft a marketing strategy to attract customers. It’s also a good idea to get on social media, start offering your services to your family and friends, and establish a referral network.

8. Personal Shopper

How to start a personal shopper business

A surge in online shopping has opened plenty of opportunities for personal shoppers. At Walmart, for example, the number of personal shoppers has more than doubled. If you’ve mastered some shopping skills, you might want to grab this opportunity to start a personal shopper business. 

Personal shoppers make money by shopping for other people. They usually shop for clothing and accessories, although they can also shop for groceries and other essentials. In the US, there are more than 33,000 personal shoppers and the number is increasing. 

Before you get started, it’s important to sharpen your shopping skills, such as putting together great outfits, negotiating the lowest price, keeping track of sales, and more. It’s to your advantage to identify your target market. Some personal shoppers provide services directly to their clients while some work for stylists, department stores, or markets. More Americans are turning to personal shoppers for their needs, so it’s time to brush up on your shopping skills and make some cash.

9. Delivery Service

How to start a delivery service

The US courier and local delivery services industry performed strongly during the pandemic as people stuck at home placed a lot of online orders. The industry has seen strong 5% annual growth since 2017 and expanded to nearly $135 billion in 2022. If you’re looking for opportunity, look no further than delivery. 

A delivery service can be run from your home, but you’ll need to invest in a van if you don’t have one. You’ll be competing with Instacart, Amazon, and other big players, so it’s a good idea to devise a strong business plan that includes a creative and aggressive marketing strategy. Once you’ve established your brand of service, your delivery business can be highly profitable.

10. Courier Service

How to start a courier business

If you’re looking for a way to make extra money, starting your own courier business could be the perfect solution. You can work as much or as little as you want to start off, and there’s no need for expensive equipment or training. You’ll just need a reliable vehicle, good insurance and decent driving ability. 

Best of all, the market is growing fast, thanks to people spending more time at home and the rise of delivery apps like InstaCart, DoorDash and more, so there’s real opportunity in this line of work. Particularly if you already have a car, this is a low-cost venture with little risk and strong profit potential. To get started you just need to sign up as a driver for one of your local delivery apps and start making pick ups and deliveries. 

Once you’ve built a reputation, you could start offering your courier services to area businesses, which tend to pay more. If your services are reliable, you’ll likely get referrals and, sooner than you might imagine, you’ll be able to establish a successful business.

11. Meal Prep

How to start a meal prep business

People are busy these days, and always on the look-out for more convenience. That’s why meal prep is one of the fastest growing industries in the United States. If you’re good in the kitchen and would like to share your tasty creations with the world, you might consider starting your own meal prep business.

It doesn’t cost a great deal of money, because you can start the business in your home and online. You could offer on-demand dishes, for people just looking for a healthy dinner they can pop in the oven. You could offer goal-oriented meal plans, for people with dietary concerns and limitations. Or you could offer fully prepared meals, such as sandwiches and burritos, that people can store and eat whenever they choose. Or you could get really ambitious and offer all of the above!

The key, of course, will be creating affordable, healthy dishes that appeal to your local market. If you can do that, you’ll be well on your way to meal prep success.

12. Grocery Delivery

How to start a grocery delivery business

Global online grocery delivery has grown nearly 30% since the pandemic began, and this stellar performance is expected to continue through 2024 as a lot of people continue to stay or work from home. With online grocery shopping, consumers no longer have to spend time queuing in supermarkets. They simply browse a retailer’s website or app, choose their items, check out and wait for delivery.

If you’re thinking of starting a grocery delivery business, now’s the time to do it. You have at least three options: operate your own delivery service, work with a franchise, or sign up with an established retailer. Consider carefully the pros and cons of each option before deciding on which business model to choose. Assess the competition as well and identify possible clients if you’re going to give it a go on your own. Whatever your decision, opportunity awaits.

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  • Virtual Assistant
  • Cargo Van Delivery
  • Errand Running
  • Senior Transportation
  • Assisted Living
  • Junk Removal
  • Hand Car Wash
  • Personal Shopper
  • Delivery Service
  • Courier Service
  • Grocery Delivery

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Errand Service Business Plan

APR.24, 2023

1. Errand Service Business Plan Sample And Example

Errand service businesses provide a valuable service to busy people by taking care of their everyday tasks that take up time and energy. This business plan solution for errand service outlines the steps necessary to create and launch a successful errand service business. The plan includes market research, product development, operational strategies, financial analysis, and marketing plans. With the right combination of operational efficiency, market positioning, and effective customer service, an errand service business can become a successful and lucrative business.

2. Executive Summary

Business overview.

Our company, Busy Bee Errands, provides a comprehensive errand service that caters to the needs of individuals and businesses. We offer a range of personalized services that include grocery shopping, package delivery, prescription pickups, laundry services, and more. Our services are designed to provide convenience and alleviate stress for our clients, allowing them to focus on more important matters.

As a new entrant in the market, Busy Bee Errands aims to provide high-quality services that meet each client’s unique needs. Similar to Concierge Service Business Plan , our team consists of experienced professionals who are passionate about providing exceptional customer service. We pride ourselves on being reliable, efficient, and flexible to accommodate our clients’ schedules.

We understand the importance of trust and confidentiality when it comes to handling our clients’ personal and business affairs. Our team is trained to maintain the utmost professionalism and confidentiality, ensuring that our client’s privacy is always respected.

We are committed to growing our business by developing long-term client relationships. We believe that our personalized services and attention to detail will set us apart from our competitors in the market.

Busy Bee Errands is committed to providing quality errand services to busy professionals, families, and seniors. Our services will include the following:

  • Grocery Shopping: We will pick up and deliver groceries for our clients.
  • Prescription Pickup: We will pick up and deliver prescriptions for our clients.
  • Dry Cleaning: We will pick up and deliver dry cleaning for our clients.
  • Pet Care: We will provide pet care services, including dog walking and pet transportation.
  • Package Delivery: As the Courier Company Business Plan mentioned, we will pick up and deliver packages for our clients.
  • Home Organization: We will provide home organization services to declutter and organize our client’s homes.
  • Home Maintenance: We will provide minor home maintenance services such as changing lightbulbs, assembling furniture, and other minor repairs.
  • Personal Shopping: We will shop for our clients, such as helping them find the perfect gift for a loved one.
  • Errands: We will run any errand our clients need, such as standing in lines, waiting for appointments, or returning items.

Customer Focus

The main focus of our errand service business is to provide convenience to our customers by providing them with a practical and dependable errand service. Our company goals business plan for errand service is to provide our customers with an affordable and reliable way to get errands done. We will strive to create a dependable and convenient service that will enable customers to save time and money. Our services will include delivery of groceries and other items, grocery shopping, dry cleaning, pick up and delivery, running errands, and other tasks that our customers may require.

Our customers will be able to request our services through our website or through our mobile application. We will have a customer service desk that will be available to answer any questions and provide assistance when needed. Our services will be provided in a timely manner and with the utmost professionalism. We will strive to ensure that our customers are satisfied with our service and that their errands are completed promptly and efficiently.

Management Team

We plan to hire qualified and experienced employees to provide the best service possible. Our employees will be trained to provide excellent customer service and to ensure that our customers are satisfied with our services. We will also provide our employees with the necessary tools and resources to ensure they can provide the best service possible.

We will also maintain a high standard of safety and security for our customers and our employees. We will ensure that our vehicles are maintained and serviced regularly and that our employees are properly trained in safety protocols. We will also ensure that our vehicles are securely locked at all times to prevent theft.

Success Factors

The success of an errand service business depends on several key factors. First, the business must be able to provide quality service that meets customer expectations. This means having reliable transportation, reliable employees, and efficient communication systems, as mentioned in the Transport Business Plan . 

Second, the business must be able to market itself effectively. This means having a strong social media presence and using targeted marketing tactics to reach potential customers. Third, the business must have an organized business structure, with clear employee roles and responsibilities. 

Finally, the business must have a reliable customer service system with a commitment to responding to customer inquiries quickly. With these factors in place, an errand service business can be successful.

Financial Highlights

Busy Bee Errands is confident that it will achieve profitability in its first year of operations. To achieve this, Errand Solutions forecasts that it will generate revenues of £120,000 from the provision of errand-related services and will make money running errands for the elderly. These revenues will be generated from an estimated 1,000 customers. Busy Bee Errands’ projected expenses for its first year of operations are £69,000, including £9,000 for marketing and advertising.

Errand Solutions’ financial highlights for the first year of operations are as follows:

  • Revenues of £120,000
  • Estimated 1,000 customers
  • Expenses of £69,000
  • Gross profit of £51,000
  • Net profit of £41,000

3. Company Overview

Who is busy bee errand service.

Busy Bee Errand Service is a professional errand-running business offering personal assistance for those who are too busy to take care of their errands. Our services include grocery shopping, dry cleaning pick-up, pet sitting, laundry, bill payment, and more. We are a company dedicated to providing quality services to busy professionals and busy families. We understand the importance of time and strive to make sure our clients can get their errands done in a timely and efficient manner.

At Busy Bee Errand Service, we provide exceptional customer service. Our team of experienced errand runners is highly trained and dedicated to providing our clients with a hassle-free experience. We are also committed to providing a safe and secure service similar to other errand companies. Our security protocols are designed to ensure the safety of both our clients and our errand runners. We strive to ensure that all of our services are provided in a safe and secure environment.

Busy Bee Errand Service is also dedicated to environmental sustainability. We strive to limit our environmental impact by using recyclable materials and eco-friendly products whenever possible. We are also committed to giving back to the community by supporting local charities and organizations.

Busy Bee Errand Service History

Excellent work.

excellent work, competent advice. Alex is very friendly, great communication. 100% I recommend CGS capital. Thank you so much for your hard work!

Busy Bee Errand Service was founded in 2019 by two sisters, Linda, and May Smith. They were inspired to start this business after noticing how busy their friends and family were and how difficult it was for them to find the time to do things like grocery shopping, dry cleaning, and running errands. With their family’s help, they could open their own errand service business.

Busy Bee Errand Service offers a wide range of services, from grocery shopping to pet care and house sitting. Customers can choose from one-time services or longer-term packages that can be customized to suit their individual needs. The company’s goal is to provide customers with a convenient, reliable, and cost-effective service that can make their lives easier. 

The company is committed to providing an exceptional customer experience and is proud to be a part of the local community. They strive to make every customer’s experience with Busy Bee Errand Service as stress-free and enjoyable as possible.

4. Industry Analysis

Errand service businesses provide customers with various services, from grocery shopping to pet care to house cleaning. The industry is composed of small, independent businesses that provide services to both residential and commercial customers. The industry is highly fragmented, with no major players dominating the market.

The major trends driving the industry are increasing customer demand for convenience and time savings, as well as the emergence of technology that enables customers to book errand services online. Additionally, a growing number of businesses are offering errand services as part of their employee benefits packages, as employers recognize the benefit of providing these services to their employees.

The industry is expected to continue to grow at a steady rate over the next five years. As customers become increasingly busy, the demand for errand services will continue to rise. Additionally, technological advancements such as mobile apps are expected to make it easier for customers to book errand services, further increasing demand.

To succeed in the industry, businesses must provide reliable, high-quality services at competitive prices. Additionally, businesses must invest in developing relationships with customers, as well as in marketing and advertising their services. Furthermore, businesses must stay up-to-date on industry trends and customer preferences in order to remain competitive.

5. Customer Analysis

Demographic profile of target market.

The target market for the business plan for errand service is primarily people ages 25-65 who live in medium to large cities and have a household income of at least £50,000. The majority of these people are likely to be professionals or have full-time jobs, as they have the financial means to pay for errand services.

The primary demographic for the errand service business is likely to be women, as they are typically the primary decision-makers when it comes to household errands. In addition, women are more likely to be busy with work and family obligations and may find errand services to be a useful solution.

  • Gender: Male and Female
  • Geographic Location: Medium to Large Cities
  • Income: At least £50,000

Occupation: Professionals/Full-Time Jobs

Customer Segmentation

The customer segmentation for an errand domestic help service business plan includes: 

  • Seniors: Seniors are often in need of assistance with various errands due to age-related difficulties. They may need help with grocery shopping, running errands, and other tasks.
  • Busy Professionals: Many professionals have limited time to complete their errands and tasks. They may need help with grocery shopping, dry-cleaning, picking up prescriptions, and other errands.
  • Families: Families may need help with errands such as grocery shopping, picking up prescriptions, and other tasks.
  • Students: College students often need help with errands such as grocery shopping, picking up textbooks, or getting to class.
  • People with Disabilities: People with disabilities may need help with errands such as grocery shopping, picking up prescriptions, or other tasks.
  • Small Business Owners: Small business owners may need help with errands such as picking up supplies, making deliveries, or other tasks.

6. Competitive Analysis

The personal errand service business plan has a competitive marketplace, with several companies providing similar services. The competitive environment is characterized by a variety of service providers offering different pricing structures, services, and levels of customer service.

Direct and Indirect Competitors

Direct Competitors

  • TaskRabbit: TaskRabbit is a leading task-based platform that connects customers with local taskers to complete errand services such as grocery shopping, house cleaning, delivery, assembly, and more.
  • Fancy Hands: Fancy Hand is a task-based platform that provides customers with virtual assistants to help with errand services such as grocery shopping, making appointments, and more.
  • Thumbtack: Thumbtack is a platform that connects customers with local professionals to help with errand services such as pet sitting, cleaning services, and more.

Indirect Competitors

Indirect competitors in the errand service industry include companies such as local grocery stores, dry cleaners, and other retailers that offer specific services that could be done as errands. These companies may not offer the same range of services as the Errand service business but could provide competition if they offer lower prices or more convenient locations.

Competitive Advantage

The Errand service business has several advantages over its competitors. First, the business has a well-established reputation for providing reliable and efficient services. Second, the business has a large network of contacts in the local area which can be used to locate and hire qualified errand runners quickly. Finally, the business offers competitive prices and flexible payment terms, allowing customers to save money on errand services.

7. Marketing Plan

Our marketing plan aims to create awareness and generate interest in our errand service business. We will use a variety of marketing tactics, including online, print, and radio advertising, direct mail, and public relations.

  • Online Advertising: We will utilize online advertising to create awareness and drive traffic to our website. This will include Google AdWords, Facebook Ads, and banner ads on other relevant websites.
  • Print Advertising: We will create print ads targeting our target demographic. This will include magazine and newspaper ads as well as direct mail.
  • Radio Advertising: We will also utilize radio advertising to reach our target audience. We will focus on local radio stations that target our demographic.
  • Public Relations: We will work with local media outlets to create news stories and feature stories about our errand service. We will also work with local influencers to help spread the word about our business.

Promotions Strategy

To create excitement and generate interest in our errand service, we will utilize a variety of promotions and incentives.

  • Discounts: We will offer discounts and coupon codes to drive interest and encourage people to use our service.
  • Referral Program: We will offer a referral program that rewards customers for referring friends and family to our business.
  • Social Media: We will use social media to create buzz about our business and drive traffic to our website. This will include creating engaging content and running promotions.

Our pricing will be competitive and tailored to the needs of our target market. We will offer various packages and pricing options to meet the needs of our customers. We will also offer discounts and specials for first-time customers.

8. Operations Plan

Operation functions.

Errand Service: Our primary service will be providing errands to customers. We will pick up groceries, dry clean, retrieve documents, or do other errands as our customers request.

Delivery Service: Besides errand service, we will also provide delivery services for businesses and individuals. We will pick up and deliver items such as documents, food, and other merchandise in the Food Delivery Business Plan .

Courier Service: We will provide a courier service for businesses that need documents or packages delivered. We will provide door-to-door delivery service for businesses that need documents or packages delivered to other businesses or locations.

3/22/202X –Develop and launch website

4/1/202X – Develop and launch marketing campaign

4/8/202X – Recruit and train errand runners

4/15/202X –Obtain necessary business permits and licenses 

4/22/202X – Sign contracts with clients

5/1/202X – Launch errand service in the local area

5/8/202X – Monitor customer feedback and adjust services accordingly

5/15/202X –  Assess and expand operations to other cities/regions

Licensing organization in the Errand Service industry:

9. Management Team 

The management team of the errand service business plan consists of the following members:

  • CEO: The CEO of the errand service business plan will be responsible for the company’s overall direction. They will be responsible for setting the company’s goals and developing and executing strategies to achieve those goals. They will also be responsible for managing the day-to-day operations of the business.
  • CFO: The CFO will be responsible for overseeing the financial aspects of the business, such as budgeting, accounting, and financial reporting. They will ensure the business complies with all applicable laws and regulations.
  • Operations Manager: The operations manager will be responsible for managing the business’s day-to-day operations. They will manage staff, schedule errands, and ensure customer satisfaction.
  • Marketing Manager: The marketing manager will develop and execute marketing strategies to promote the business. They will be responsible for creating and implementing campaigns to attract new customers and retain existing ones.
  • Customer Service Representative: The customer service representative will be responsible for providing assistance to customers. They will be responsible for answering questions, resolving complaints, and providing feedback to the management team.

10. Financial Plan

For errand running services, we are seeking a loan of £50,000 to start our business. This will be used to purchase the required equipment, pay for office space, hire staff, and cover other business costs.

Key Revenue & Costs

Key Revenue

Our primary source of revenue will be from errand service fees, with an estimated rate of £25 per hour. We will also generate income from delivery services and grocery shopping services, which will be priced at a flat fee of £10 per item.

Our key costs will include: 

  • Equipment and technology costs for the business
  • Insurance costs
  • Office space rent
  • Employee wages
  • Advertising and marketing costs
  • Professional fees for legal and accounting services.

Funding Requirements and Use of Funds

Funding Requirements 

To start our errand service business, we will need approximately £50,000 in startup capital. This capital will cover expenses incurred in setting up the business, such as renting office space, purchasing equipment and supplies, hiring staff, and marketing our services.

Use of Funds

The £50,000 in startup capital will be used to cover the following expenses:

  • Renting office space: £20,000 
  • Purchasing equipment and supplies: £10,000 
  • Hiring staff: £15,000 
  • Marketing: £5,000 

Key Assumptions

The business will be based in the city of Austin, Texas and will focus on providing services to the local community.

The business will target local customers, who will pay for services as needed.

The business will employ two part-time employees who will be paid hourly.

The business will use its own vehicles for errand services.

The business plan for opening an elderly person errand service will focus on providing services for the elderly, disabled, and busy customers.

The business will use various digital marketing techniques to reach out to potential customers.

The business will charge an hourly rate for services provided.

The business will focus on providing services promptly and with great customer service.

The business will use word-of-mouth marketing to ensure customer satisfaction.

The business will use online services such as Yelp and Google My Business to boost customer reviews.

Financial Projections

All tables in Errand Service Business Plan PDF .

11.  Unlocking the Potential of Your Delivery and Errand Service Business with OGS Capital’s Professional Business Plan

At OGS Capital, we understand that your delivery and errand service business is more than just a way to make money. It’s an opportunity to make a difference in your community by providing reliable, efficient, and affordable services. That’s why we’re committed to helping you unleash the potential of your business by providing you with a comprehensive business plan tailored to your business’s unique needs.

Our team of experienced consultants has years of experience in creating business plans for delivery and errand service businesses. We can guide you through the process of creating a plan that covers all aspects of your business, including marketing, finance, operations, and management. We can also provide you with a written example of a delivery and errand service business plan that you can use as a template for developing your own plan.

At OGS Capital, we take the time to understand the unique needs of your delivery and errand service business and tailor our services to meet those needs. We can help you create a business plan that outlines your business goals and objectives and that includes realistic projections of your business’s profitability. We can also provide you with sound advice on the most effective ways to market and operate your business.

When you work with OGS Capital, you can be sure that your business plan will be prepared with the utmost care and attention to detail. Our consultants are experienced professionals who understand the importance of creating a comprehensive and realistic plan. With our help, you can unlock the potential of your delivery and errand service business and make it a success. Contact us today to get started.

  • How do I advertise my errand service? Advertising your errand service is a great way to get the word out about your business. You can use traditional methods such as flyers, newspaper ads, and radio spots, or you can use digital methods such as social media, web design, and email marketing. For example, you can create a website that showcases your services and displays your contact information. You can also set up social media accounts on popular sites like Facebook, Twitter, and Instagram and use them to promote your business. Additionally, you can send out email newsletters to reach potential customers who may be interested in your services. Lastly, you can take part in local events such as fairs and festivals to network and advertise your errand service. By utilizing these methods, you can ensure that you reach a wide variety of potential customers and increase your chances of success.
  • How do I write a business plan for an errand business? A business plan for an errand business should include a description of the services offered, the target market, a marketing and sales plan, an operational plan, a financial plan, and a risk management plan. The description of services should include what types of errands the business will offer and the fees charged for them. The target market should focus on the types of customers most likely to use the services. The marketing and sales plan should outline the strategies used to promote the services, such as online marketing and direct mail. The operational plan should address the business’s day-to-day operations, such as staffing and scheduling. The financial plan should include start-up costs, operating expenses, and projected revenue. Finally, the risk management plan should identify potential risks and their mitigation strategies.

Download Errand Service Business Plan Template in PDF

OGSCapital’s team has assisted thousands of entrepreneurs with top-rate business plan development, consultancy and analysis. They’ve helped thousands of SME owners secure more than £1.5 billion in funding, and they can do the same for you.

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Senior Errand Service

Starting an Errand Service Business in 6 Easy Steps

by Craig Wallin

errand running service

As people get older they’re less capable of managing daily tasks, such as grocery shopping, picking up prescription medicine, and more. Senior citizens often hire errand runners to do the tasks they no longer can, or want to, do. Errand businesses typically charge between $20 and $35 an hour, with a national average of about $30 an hour. As an errand runner you stand to make a nice profit. So what are the steps to getting started?

1. Legal Structure

First you need to decide on the legal structure of your business. Is it a sole proprietorship, partnership, or limited liability corporation? Whichever you choose will affect what taxes you pay and what your liability will be. Also, while you’re doing this, make sure you license your business based on whatever your state’s procedures are. You’ll also need to get a federal tax identification number.

2. Name Your Business

Now you’re ready to name your errand service business. Think of something catchy and memorable. Consider putting your city name in it, or even your own name. Make sure no one else is using your name and that it hasn’t been trademarked already.

3. Insurance

You must have insurance. It can protect you in the case of a lawsuit or claim. Check with your state about auto insurance. Some require it if you are using your car for commercial purposes. There are other insurances you might need, such as if you’ll be transporting seniors, driving one of your customer’s cars, or house and pet sitting. It’s best to check with your insurance company to learn what is required.

4. Gather Supplies

An errand business is great, because you won’t need a lot of supplies. In fact, most you probably have already. You’ll need a reliable car to get you to and from your customers and wherever the errands take you. You should also have a cell phone and computer as a way to be contacted. After this you should consider purchasing business cards as a great way to get your name and contact information to prospective customers. And don’t forget a day planner or other way to stay organized. You need some way to keep track of all your appointments and customers.

5. Choose Services

It’s a good idea to make a list of what services you offer. You should also put something that says, “If you don’t see the service you need – just call and ask if we offer it!” There are many errands you could consider offering: bank and car errands, dog walking, dry cleaning, grocery shopping, and many, many more.

6. Set Your Prices

Most errand runners charge by the hour, not the task. If the task involves a lot of driving, you might want to charge for mileage. You should also charge differently if you’re being asked to work outside your normal business hours or on a holiday. Consider offering package deals as a way to get customers. If they’re only using your services for grocery shopping, pick a special rate for that. Experiment and find out what works best for you.

errand service business plan sample

To learn more, read   Start Your Own Senior Concierge Service.

How to write a business plan for an errand service company?

entrepreneur running grocery shopping errands for a client

Having a well-written business plan is essential for any errand service company, whether it’s just starting out or looking to grow and expand. A good business plan can help you secure financing, attract investors, and ensure that your errand service activity runs smoothly.

This guide provides an in-depth look at how to write a business plan for an errand service. We’ll cover why it’s important to have one, what information is needed to create one, what the finished product should look like, and which tools can be used when writing your own business plan.

In this guide:

Why write a business plan for an errand service company?

Information needed to create a business plan for an errand service company, what goes in the financial forecast of an errand service company, the written part of a errand service company plan, what tool should i use to write my errand service business plan.

Writing a business plan is an essential step for any entrepreneur, regardless of whether you are starting up or have been in business for some time. 

To set a clear roadmap

For those of you looking to launch an errand service, the process of writing a business plan can be especially useful as it forces you to think about your objectives over the next 3-5 years. 

This can provide valuable insight into what strategies and tactics need to be implemented in order for your goals to be achieved and ensure that your errand service business remains competitive in the long term. 

Additionally, established errand service busineses may benefit from revisiting their business plans periodically and updating them based on current market conditions and customer needs.

To get clarity on your cash flow

Having an up to date errand service business plan in place, also allows you to regularly compare your financial performance against what was planned and make adjustments as needed. 

With this information, you can recalibrate your financial forecast so that you maintain visibility on your future cash flows and can anticipate any financing requirements in advance. 

To secure financing

Whether you are a startup or an established business, writing an errand service business plan is essential when seeking financing from a bank or investor. 

It's important that you take the time and effort needed to create a comprehensive and thorough business plan, as this document will be used by potential investors and lenders in making their decisions about investing in or lending money to your venture. 

Banks will evaluate your business plan to determine if your errand service can be profitable and what level of debt it can afford to take. 

Investors will need to see growth potential, profitability and cash flow projections in the plan so they can make informed decisions about investing in your errand service.

Now that we’ve established the importance of writing a business plan for an errand service, let’s now look at what information is needed in order to create it.

Create your errand service business plan online!

Think your errand service business could be profitable? Find out how with a business plan!

errand service business plan online

Writing an errand service business plan requires research so that you can project sales, investments and cost accurately in your financial forecast.

In this section, we cover three key pieces of information you should gather before drafting your plan!

Carrying out market research for an errand service

Carrying out market research before writing a business plan for an errand service is essential, as it provides invaluable insights into your target customers and the competitive landscape. 

This information can be used to demonstrate the existence of a business opportunity in your plan, to forecast revenues more accurately, and make informed decisions about how best to allocate resources. 

As such, carrying out market research will allow you to gain a better understanding of the industry and ensure that your business plan reflects realistic expectations for growth and profitability.

Developing the marketing plan for an errand service

Developing a marketing plan for an errand service is critical to ensure the sales projections in your forecast are realistic given the level of resources available to you. 

Your marketing plan will also help when creating the budget for sales and marketing expenditure. 

This budget should include both short-term and long-term planning, such as understanding how much money will be needed to advertise, create promotional materials, hire staff members, and provide customer satisfaction programs. 

The staffing and equipment needs of an errand service

Similarly, before writing your errand service business plan, it is essential to take the time to think about the equipment and personnel required for the activity to operate smoothly.

These will also help you budget the appropriate level of capital and operational expenditures needed to make your financial forecast realistic.

Once you have gathered all of the information mentioned above, you can then move on to creating your financial forecast for the errand service. 

The key outputs of the financial forecast for an errand service includes the Profit & Loss (P&L) statement, Balance Sheet, Cash Flow Statement and Sources & Uses Table. 

Let’s have a look at them in a bit more detail.

The projected P&L statement

The projected P&L statement for an errand service shows how much money the service will make, how fast it will grow, and if we can expect it to be and remain profitable in the future. 

example of projected profit and loss statement in an errand service business plan

The projected balance sheet of your errand service

The balance sheet is an important financial tool for assessing the solvability (ability to repay debt over the long term) and liquidity (ability to repay debt due in the next 12 months) of an errand service activity. 

This document provides a snapshot of what the business owns, or its assets, and what it owes, or its liabilities. 

example of projected balance sheet statement in an errand service business plan

By looking at the balance sheet, lenders, investors, and business owners can get a comprehensive overview of the company’s financial position at a given time. Having this information on hand allows lenders to assess the risk associated with providing a loan, and investors to help determine the potential return on investment. 

For business owners like yourself, it is also important to keep an eye on your balance sheet to ensure that your business is sufficiently funded and capable of meeting its financial obligations.

The projected cash flow statement

A projected cash flow statement for an errand service shows how much cash the business is expected to generate and consume. 

example of projected cash flow in an errand service business plan

The cash flow forecast helps you plan ahead and figure out if the business will have enough money in the bank to pay its bills. 

Having a projected cash flow statement can also help you decide whether or not you can afford investing in new equipment or hiring more employees.

The initial financing plan

An initial financing plan is a table that shows where money for a business comes from and how it will be used. 

errand service business plan example: sources and uses of funds

It is important to have an initial financing plan when starting an errand service because this allows you (and your financial partners) to know exactly how much money you need, and where that money will come from. 

In order to assess whether your financial forecast is realistic and relevant, it needs to be seen within the context of the written part of your business plan. Let’s take a closer look at what should be included in the written section of an errand service plan.

The written part of an errand service business plan covers seven essential sections: executive summary, presentation of the company, products and services section, market research, strategy section, operations section and financial plan section.

1. The executive summary

The executive summary of an errand service business plan should provide a concise overview of the business, its current position in the market, and its key financials. 

It should include a brief description of the business’s mission and objectives, with specific attention given to how it plans to achieve them. 

Additionally, the summary should provide a detailed description of the market, including competitors, trends and potential opportunities. 

Key financials should also be included in order to give the reader an idea of the size of the business and level of profitability. 

Lastly, the executive summary should clearly state the ‘ask’ or goal of the plan - what is being requested of investors or lenders? 

By providing a comprehensive overview of the business and what is being requested, this section should leave the reader with a clear understanding of what to expect as they dig deeper.

2. The presentation of the company

When writing the presentation of an errand service company, it is important you focus on the following parts. 

The first part is the structure and ownership, which refers to the legal entity of the errand service business, its organisation structure, and ownership interests.

This should include details such as the type of business (e.g., sole proprietorship, corporation, or LLC), the names and roles of the owners and shareholders, and any additional information relevant to the legal structure.

Next is the presentation of the location, an errand service company should include a description of its primary location(s) and other important details such as proximity to other errand services, or any special features that make the company stand out and its implantation relevant.

Finally, it is important to provide information about the management team; this should include a summary of each team member's experience and qualifications relevant to running an errand service business.

Additionally, any certifications or awards held by members may be beneficial in demonstrating the company’s commitment to excellence. 

3. The products and services section

When writing the products and services section of an errand service business plan, it is important to be clear and concise. 

This section should include a brief description of all the tasks that can be completed by your errand service, as well as any additional services you offer such as package delivery or online ordering support.

It should also explain how these services are different from other competitors in order to demonstrate why customers would choose your business over another. 

entrepreneur running dry cleaning errands: illustration for the products and services section of the business plan

4. The market analysis

When presenting the conclusion of your market analysis in your errand service's business plan, you should include information about demographics and segmentation, target markets, competition, barriers at entry and regulation. 

This is essential to demonstrate that there is a viable market for your company to any bank or investor who will be reading the business plan.

Understanding demographics and segmentation will help to identify ideal customer profiles as well as competitors in order to develop an effective marketing strategy that meets customer needs while providing a competitive edge over rivals. 

Additionally, assessing barriers at entry into the market allows banks and investors to understand how difficult it may be for new entrants to steal market share from your business. 

Considering regulatory factors will help demonstrate your business’ compliance with all applicable laws and regulations which could otherwise lead to costly fines or other penalties if not adhered to properly. 

5. The strategy section

The strategy section of an errand service business plan should include information about how the company intends to gain a competitive edge, what pricing strategies it plans to use, and details on its marketing plan. 

Additionally, any milestones that have been set should be outlined along with potential risks and mitigants in order to provide a comprehensive overview of the proposed strategy.

When discussing pricing, the focus should be on how the pricing structure will balance customer satisfaction and company profitability. 

The marketing plan should detail how the company will reach its target customers, what type of promotional activities should be used and the budget for doing so. 

Milestones should outline the timeline for major business goals, such as launching a website or hiring additional staff. 

Lastly, the risks and mitigants section should analyse potential threats to the business and explain how those can be avoided or minimised. 

A comprehensive and well-thought out strategy section will give readers confidence that your business is set for success.

6. The operations section

In order to effectively present the operations of an errand service in a business plan, it is important to provide information about the staffing team, roles of staff members, and recruitment plan. 

This should include details such as job titles, duties of each staff member, experience requirements, education requirements if needed, and other competencies necessary to perform the role. It should also include the number of staff members needed, salary expectations, and any benefits or incentives offered.

In addition, opening hours should be detailed. This will enable the reader to assess if the personnel plan is reasonable.

Lastly, it is important to include information about any key assets and intellectual property that the errand service business needs in order to operate. This could include licences, equipment, or software necessary for operations. 

Additionally, if there are specific suppliers that the business plans to work with then this should also be clearly stated in the operations section of the business plan.

By providing this information in the operations section of a business plan, potential investors will be able to get a clear and comprehensive understanding of how an errand service will operate on a day to day basis. 

7. The presentation of the financial plan

The financial plan section is where you will present the financial forecast we mentioned earlier in this guide.

Now that you know the basic components of an errand service business plan, it's time to start thinking about the tools you can use to create your plan. 

In this section, we will review three solutions for writing an effective and comprehensive business plan for your errand service: creating a business plan using Word and Excel, hiring a consultant to write it for you, and using online business plan software.

Create your errand service's business plan using Word and Excel

Creating a business plan for an errand service using Excel and Word can be a cost-effective solution, but it is not the ideal one. 

Using Excel to create a financial forecast for the errand service is difficult without expert knowledge in accounting and financial modelling, making mistakes likely. The accuracy of the forecast may be questioned by potential investors or financiers. 

Furthermore, it takes a long time to create such a forecast on Excel and keeping it up to date can be challenging. 

Using Word to write the business plan is also laborious as formatting the document requires manual work once finished.

Overall, using Excel and Word may be a cheaper option but comes with its own challenges which may outweigh the savings. Therefore, an alternate solution may be more beneficial for creating a business plan for an errand service.

Hire a consultant to write your errand service's business plan

Outsourcing a business plan for an errand service to a consultant or accountant has both pros and cons. 

On the plus side, consultants are well-versed in writing business plans, and accountants have extensive experience with creating accurate financial forecasts. 

However, these professionals may not have the same level of industry knowledge as you - the entrepreneur - and they will be relying on you when it comes to forecasting sales. 

Furthermore, hiring consultants or accountants is quite costly: budget at least £1.5k ($2.0k) for a complete business plan, more if you need to make changes after the initial version (which happens frequently after the initial meetings with lenders).

Use an online business plan software for your errand service's business plan

Another alternative is to use online business plan software . There are several advantages to using specialised software:

  • You are guided through the writing process by detailed instructions and examples for each part of the plan 
  • You can be inspired by already written business plan templates 
  • You can easily make your financial forecast by letting the software take care of the financial calculations for you
  • You get a professional document, formatted and ready to be sent to your bank
  • You can easily track your actual financial performance against your forecast, and software makes it easy to keep the plan up to date

If you're interested in using this type of solution, you can try our software for free by signing up here . 

Also on The Business Plan Shop

  • Where to write the conclusion of your business plan?
  • Business plan steps: everything you need to know
  • Do I need a business plan? Your questions answered

We hope that this article has helped you to better understand how to write the business plan for an errand service company. If you still have questions, do not hesitate to contact us for any questions related to the creation of a errand service.

Know someone who'd like to open or grow an errand service business? Share this article with the click of a mouse!

Guillaume Le Brouster

Founder & CEO at The Business Plan Shop Ltd

Guillaume Le Brouster is a seasoned entrepreneur and financier.

Guillaume has been an entrepreneur for more than a decade and has first-hand experience of starting, running, and growing a successful business.

Prior to being a business owner, Guillaume worked in investment banking and private equity, where he spent most of his time creating complex financial forecasts, writing business plans, and analysing financial statements to make financing and investment decisions.

Guillaume holds a Master's Degree in Finance from ESCP Business School and a Bachelor of Science in Business & Management from Paris Dauphine University.

Published on 21 Mar 2023 , last update on 27 Jun 2023 , as per our editorial standards .

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Errand Service Business Plan

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Errand Service Business Plan

$ 300 $ 210

The Oak Business Consultant presents the Errand Services Business Plan Template, specifically crafted for startups and individuals seeking investments or loans. Our mission is to offer unrivaled errand services, effectively meeting the demands of our identified target market. Our detailed Market Analysis has pinpointed the dilemma of certain individuals, including the busy, elderly, or disabled, struggling to handle daily tasks. Our dedicated team, coupled with a comprehensive array of services, provides a trustworthy solution for these errand-related concerns. Supported by a well-structured Financial Plan featuring meticulous budgeting and revenue estimates, this template offers a strong foundation for your business endeavor.

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Table of Contents

Like a food delivery service app, an errand service is an on-demand app. It is a demanding service, either a company looking for daily dispatches of documents to banks or senior citizens, hiring people to do tasks they cannot do. Hence if you already know how to run this business, this venture can be profitable. However, if you don’t learn the basics of establishing this business into a firm position, you need a proper roadmap and make this business a booming start. Oak Business Consultant has developed this Errand Service Business Plan Template , including almost everything for your business.

Nearly everyone needs help to perform their tasks. Your target market can be older adults, working people, etc. This  Errand Service Business Plan will help you to accumulate interest from financial institutions. Additionally, analyzing every detail of your potential business is helpful.

What Is a Business Plan?

A business plan is a comprehensive document that details everything about a business concept. It outlines your goals, the strategy to achieve them, your target market, your business structure, and even the financial projections. This all-encompassing document is like a roadmap that helps navigate the business environment.

Why You Need a Business Plan

You need a business plan because it provides direction and structure for your business. It gives your business an identity, a clear path to follow, and the necessary steps to take to ensure you achieve your goals. A business plan also helps attract investors and secure funding, as it showcases the potential profitability of your business.

Errand Service 

In the context of an errand service, the business plan will help to define the range of services you will provide, who your target customers will be, and how you will reach them. These services could range from grocery shopping, dry cleaning pick-ups, and courier services to personal shopping.

Sources of Funding for Errand Service Businesses

For errand service businesses, funding can come from several sources, including personal savings, loans from friends and family, bank loans, investors, or even grants. A detailed business plan will often attract investors who can see the potential for profit in your idea.

How to Write a Business Plan for an Errand Service

Writing a business plan for an errand service requires careful thought and detailed planning. It starts with understanding the market, the industry, and the type of errand services you intend to offer. From there, you must clearly define your target market, identify your competitors, and create marketing and operations plans.

Executive Summary

This section provides an overview of your business. The executive summary should be engaging and concisely explain what your business does, your business structure (e.g., a sole proprietorship), the target market, and your competitive advantage. Busy Bee Errand Service, for instance, could focus on serving busy individuals who value their time and want to improve their quality of life by outsourcing their errands.

Company Analysis

The company analysis focuses on your business, what it does, its mission and vision, and its growth plans. Here, you might highlight the type of errand services you provide, such as grocery shopping or dry cleaning pick-ups, and how these services will meet the needs of your target market.

Industry Analysis

In this section, you present an overview of the errand service industry, current market trends, and growth potential. You’ll also need to explain how your business fits into this industry, how it differentiates itself, and the opportunities for growth.

Market Analysis

Market analysis for an errand service business provides insight into the target market, its size, trends, and the needs of potential customers. You would have to analyze busy individuals, senior citizens, or people leading a hectic life who will form a major portion of your client base.

Customer Analysis

The customer analysis section identifies your target market. You must show that you understand who your customers are, what they need, and how your errand service meets those needs. In the case of senior errand services, your target market might be elderly individuals who need help with daily errands due to limited mobility.

Competitive Analysis

The competitive analysis involves identifying your direct and indirect competitors, understanding their strengths and weaknesses, and explaining how your errand service business offers a unique value proposition.

Marketing Plan

The marketing plan outlines your marketing strategies, including how you’ll attract and retain customers. It could involve using marketing materials, social media marketing, and other marketing expenses. Ensure you focus on how your marketing strategies align with your target market’s lifestyle.

Operations Plan

In the operations plan, detail how your business will function daily. Outline the processes for fulfilling errands, sourcing supplies, managing customer service, and any other operational details. Also, remember to include an insurance plan to mitigate risk.

Management Team

The management team section describes who’s in charge. Detail their roles, responsibilities, and why their experience and skills are crucial to the business’s success.

Financial Plan

The financial plan provides a complete overview of your financial projections, including your income statement, cash flow statement, balance sheets, and projected profit. This section should illustrate your business’s financial health, viability, and steady growth in revenue and assets.

Income Statement

Your income statement provides a detailed breakdown of your business revenues, costs, and expenses, helping to reveal the operational profitability of your business.

Balance Sheets

The balance sheet is a snapshot of your business’s financial position at a particular time, showing what your business owns (assets) and what it owes (liabilities).

Cash Flow Statement

A cash flow statement records the money coming into and going out of your business, allowing you to monitor the business’s liquidity.

This section includes additional information not covered elsewhere in your business plans, such as legal documents, contracts, permits, or resumes of key employees.

The summary summarizes your business plan, emphasizing the key points and how the plan presents a viable and profitable business. With all these elements, your errand service business plan will guide your business operations and attract potential investors and funding opportunities.

Errand Service Business Plan FAQs

A business plan is a comprehensive document detailing your business goals, strategies, target market, and financial projections.

Why do You Need a Business Plan?

You need a business plan to guide your operations and attract potential investors and funding opportunities.

How to Write a Business Plan for an Errand Service?

Writing a business plan for an errand service requires understanding your market, services, and operational strategies. You’ll also need a solid financial plan.

What is the Goal of a Business Plan’s Executive Summary?

An executive summary aims to provide a brief, engaging overview of your business and its plans.

How to write a business plan for an errand service company?

To write a business plan for an errand service company, identify the range of services, target market, competition, marketing, operations plan, and financial projections.

Why write a business plan for an errand service company?

A business plan helps guide the operation of an errand service company, attracting potential investors and funding.

What goes in the financial forecast of an errand service company?

The financial forecast includes projected income, expenses, profit, cash flow, and balance sheets.

What tool should I use to write my errand service business plan?

There are many tools available, both online and offline, that can guide you in writing your business plan. These include business plan software, templates, or even hiring a professional business plan writer.

Why select this Errand Service Business Plan Template

This Errand Service Business Plan Template provides a comprehensive guide that covers all the essential areas you need for a successful business plan. It is designed specifically for the errand service industry, ensuring that all relevant aspects are considered.

This business plan template will help you mitigate risk, define your marketing strategy, describe your management team, outline your financial highlights, identify direct and indirect competitors, and develop a promotions strategy and operations plan. Additionally, it will guide you in setting milestones that will help you track your business’s progress.

This business plan template is actionable, and by following the steps outlined, you should have a well-prepared errand service business plan in just one day. Be sure to complete the entire template to ensure you have considered every aspect of your business.

Careful planning is key to success; this template is essential in achieving that goal. Don’t forget to include your marketing strategies, operational plans, management team details, financial projections, and risk mitigation plans. With all this in place, your errand service business plan will become invaluable in guiding your business to success.

The services industry is a broad sector encompassing various businesses that offer intangible goods or assistance to consumers or other enterprises. This industry can include roles from personal shopping, grocery assistance, and dry cleaning pick-ups to courier facilities. As lifestyles grow busier, the demand for such services is on the rise, leading to consistent growth and profitability in the sector. For more details, click here.


Our goal is to deliver stellar service and achieve maximum customer satisfaction. We stand firm in our commitment to fulfill our customers’ needs and maintain our good standing. As part of this, we welcome customer feedback to assess our service’s effectiveness and discover areas for enhancement. Below is a customer testimonial that underscores the top-tier quality of our service.

Errand Services Business Plan - Testimonial

7 reviews for Errand Service Business Plan

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Liam – December 28, 2020

As a startup entrepreneur looking to secure investments, your comprehensive and tailored template has exceeded all my expectations. This aspect has been invaluable in helping me understand the financial feasibility of my business idea and will undoubtedly be a crucial asset when approaching potential investors and lenders. Thank you for being an invaluable partner in my entrepreneurial journey.

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Simone – May 10, 2021

With its comprehensive insights and detailed analysis, I’m now on the road to turning my passion into a booming success. Kudos to Oak Business Consultant for creating a game-changing roadmap for entrepreneurs like me!

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Magnolia – July 23, 2021

I am thoroughly impressed with the dedication and expertise of your team. The unrivaled errand services you propose, combined with the comprehensive array of offerings, present a trustworthy and reliable solution. It’s evident that you’ve put in extensive effort to craft a business plan that not only addresses the market demands but also showcases a commitment to customer satisfaction.

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Kristina – February 7, 2022

It’s a game-changer for startups like mine. The pinpointed Market Analysis and meticulous Financial Plan have provided the strong foundation I needed. You’ve won me over as a loyal customer!

' src=

Giselle – March 17, 2022

I feel confident that with the solid foundation provided by your Business Plan Template, my business endeavor is set up for success. Your template has saved me countless hours of research and planning, enabling me to focus on other aspects of my startup. Highly recommended!

Nora – January 11, 2023

It has proven to be a comprehensive and indispensable tool in transforming my startup idea into a profitable business. With this template’s guidance and support, I am confident that my errand service app will not only meet customer demands but also thrive in the market. Thank you, Oak Business Consultant, for empowering entrepreneurs like me to achieve their dreams!

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Ethan – August 1, 2023

The step-by-step instructions, financial projections, and marketing strategies outlined in the template have provided me with a clear direction to follow. It has made the process of planning and executing my business operations more efficient and less overwhelming. I highly recommend the Errand Service Business Plan Template from Oak Business Consultant to anyone venturing into the on-demand service industry.

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How to Start an Errand Service Business

  • Small Business
  • Types of Businesses to Start
  • Starting a Delivery Business
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Budgetary Requirements for Catering

What expenses does mileage reimbursement cover, how to calculate advertising rates.

  • How to Set Up an Errand Business
  • Event Planning & Concierge Services

Nearly everyone needs someone to perform personal tasks when they are physically unable to do them. Learning how to start an errand service business can be a profitable venture. The target market for an errand service business can include disabled individuals, elderly individuals, stay-at-home moms and even people who work eight or more hours daily.

The business owner for an errand service can work as a sole proprietor, partner and also hire employees. Marketing and maintaining reliable transportation is vital to running a successful errand service business.

Determine Company Organization

Determine whether you will operate the errand service full time or part time and whether you will hire employees. You will need to develop daily and weekly schedules, maintain accounting and record keeping and keep track of work schedules with clients. The number of hours that you will put into the business and the number of people helping you run the business can help you establish a realistic estimate of your startup costs. According to Entrepreneur, the startup costs for an errand service can range from $2,000 to $10,000.

The legal structure of your business – sole proprietorship, partnership, corporation – is also an important factor when establishing a realistic estimate for your startup costs. Each structure has advantages and disadvantages. For instance, if you plan to operate the business by yourself, a sole proprietorship makes sense. You'll derive the profits but be personally responsible for the debts and obligations of the business.

However, if you have other goals for your business, such as sharing profits, attaining a large portion of income and maintaining limited liability for the debts of the company, opt for a partnership or corporation.

Location and Insurance

Set up an office space and purchase an insurance policy for your business. You can operate your errand service from a home office or a leased commercial space. Contact your local small-business administration office to determine whether you must obtain any business licenses or permits for your errand service and its location.

Also, make sure your business insurance policy includes liability insurance and automotive insurance. There are risks involved with transporting individuals and performing services using an automobile.

Acquire Reliable Transportation

Without transportation, you will lose potential business and profits. Also, consider the cost of gas when determining the type of vehicle you will use. Your clients will usually request you to do errands that only require a small or midsize vehicle. Tasks could include grocery shopping, picking up clothes from the cleaners and transporting individuals.

Therefore, a large truck that requires more gas than a small car can prevent you from deriving suitable profits. In addition to obtaining reliable transportation, consider establishing set prices that are reasonable for different types of errand services, and take into account the cost of gas for each errand.

Create a Marketing Plan

Marketing and advertising are essential to building your business clientele. Your marketing plan should focus on how you will attract potential clients and communicate your service to others via advertising. Joining business associations can help you learn about the errand service industry and market your business. Certain organizations in the concierge industry, such as the National Association of Professional Organizers, will benefit an errand service business owner.

You can market your business in a variety of ways, such as by distributing fliers and business cards. Also, word-of-mouth advertising, a website, social media and direct marketing can attract new clients.

  • Errand Service
  • Write Your Business Plan

Marie Huntington has been a legal and business writer since 2002 with articles appearing on various websites. She also provides travel-related content online and holds a Juris Doctor from Thomas Cooley Law School.

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A Touch of Business

How to Start Your Own Errand Business

A women holding a shopping bags.

Main Sections In This Post Steps To Starting An Errand Business Points to Consider Resources Featured Video

This article provides a comprehensive overview of owning an errand business and presents a detailed step-by-step guide. Additionally, it presents a compilation of useful resources to assist you in the startup phase and when your errand business is operational.

The content contains a wealth of valuable information. It would be advisable to bookmark this page for future reference. If you find this article helpful, kindly consider sharing it with others.

Let’s get started with the steps.

Steps to Starting an Errand Business

1. gaining an overview of what you’re getting into.

This section provides valuable insights to assist you in making informed decisions for your errand business. I highly recommend taking sufficient time to carefully contemplate the key points before proceeding to the startup phase.

a.) Is Starting an Errand Business the Right Step for You?

Formatted for aesthetics:

There is a key factor to succeeding in business, and that factor is you!

Understanding how you feel about owning and running a business is important.

Passion: A crucial element for success in your own business.

Passion is the driving force you need. When you’re passionate about your business and problems, arise, you look for solutions. On the other hand, without it, you’ll look for a way out.

How passionate are you about owning your own business?

Let’s look at an interesting perspective:

Imagine the possibilities:

Imagine doing anything you want without restrictions and enough money to last you for the rest of your life. That means money has nothing to do with how you will spend the rest of your life.

Now an important question:

In this situation, would you start an errand business?

If your answer is yes, it shows that you are passionate about owning and operating an errand business and are heading in the right direction.

However, if your answer is no, it prompts another question:

What would you prefer to do instead? Perhaps, you should pursue that path instead.

In summary, you need to be passionate about the business you are starting.

For More, See How Passion Affects Your Business . Also, see,  Considerations Before You Start Your Business to identify key points for a new business owner.

2. An Overview of Owning an Errand Business

Next, let’s spend some time on key issues to give you an overview of what to expect from owning and running your business.

a.) A Quick Overview of Owning an Errand Business

Operating an Errand Business

Running an errand business is a dynamic endeavor. It demands continuous attention, communication, and keen time management skills.

Each day brings different tasks for clients who rely on your services to manage their time better. This offers a variety of experiences.

Points To Succeed in Operating an Errand Business

To flourish in this line of work, there are essential points to consider. Establishing solid relationships with clients is crucial.

Effective communication helps understand their needs better. Efficiency in handling tasks, being detail-oriented, and adaptability are also significant.

Adopting technology like task management apps can aid in managing jobs more effectively.

Challenges in Running an Errand Business

Operating an errand business is not without challenges. Sudden changes in plans can test the patience and adaptability of an owner. Managing multiple tasks simultaneously and maintaining punctuality can be demanding.

Additionally, maintaining high service quality while handling multiple tasks can be stressful.

Customer Expectations

Most customers expect promptness, reliability, and professionalism . They value clear communication. They appreciate flexibility when it comes to handling their tasks.

b.) Pros and Cons of Owning an Errand Business

  • Varied work keeps it interesting.
  • Potential for good earnings with high demand.
  • Flexibility in work schedule .
  • Might need to work odd hours .
  • Multitasking can be stressful.
  • Dealing with unpredictable situations .

c.) Errand Business Models

Solo Operator : One person manages all tasks. The operator directly deals with customers, handles task execution, and manages the business side.

Team Based : A team of errand runners handle various tasks. The owner’s role is often supervisory, assigning tasks, handling client relations, and managing the business aspects.

Online Platforms : In this model, errand services are offered through an online platform or app. Customers can book services online, and independent contractors carry out the tasks.

d.) Making Your Errand Business stand out

  • Personalized Service : Offering tailored services to meet unique client needs.
  • Superior Customer Service : Quick response time, effective communication, and going the extra mile.
  • Tech Integration : Easy online booking and digital tracking of errands.
  • Loyalty Programs : Rewards for repeat customers to foster long-term relationships.
  • Comprehensive Packages : Offer packages that cover a wide array of tasks.

e.) Add-on Ideas for an Errand Business

  • Pet Services : Include pet walking or pet sitting.
  • Event Management : Assist in planning parties or corporate events.
  • Home Organizing : Offer services to help declutter and organize homes.
  • Virtual Assistance : Provide online support for tasks like email management or scheduling appointments.
  • Elderly Assistance : Special packages for the elderly to help with shopping, appointments, etc.

3. Research

Thorough Research: The Foundation of Your Errand Business

You must conduct thorough research for the business you intend to open before taking any other action.

With quality information, you will know what you’re getting into. Otherwise, you might find yourself in a situation you don’t expect.

Seek Guidance from Experienced Individuals

One way to get the best information is from people experienced in running an errand business.

They are qualified to give you information you can depend on. The time you spend with them can be priceless and an opportunity to gain insights from their knowledge and years of experience.

Article Resource: Finding the Right People

I have written an article with ideas to help find the right people to contact and approach them in an acceptable and non-threatening way.

The steps go beyond this post, but I strongly suggest you read the article from the link below to understand what you’re getting into.

See An Inside Look Into the Business You Want To Start  for all the details.

Target Audience

Understanding your target audience brings numerous advantages. By comprehending your target market, you can tailor your offers to appeal to customers of an errand business and provide products and services that genuinely interest them.

This targeted approach enhances customer satisfaction and increases the likelihood of attracting and retaining a loyal customer base.

To give you a sense of potentially interested individuals, here is a bullet list of people who are likely to be interested in what an errand business offers:

  • Busy professionals seeking assistance with daily tasks
  • Elderly individuals requiring support for errands and chores
  • Working parents in need of help with household responsibilities
  • Small business owners seeking outsourcing solutions
  • Individuals with limited mobility or health issues requiring assistance with errands
  • Time-strapped individuals looking to free up their schedules

Understanding and catering to the needs of these individuals can greatly benefit your errand business.

You can establish a strong customer base and foster long-term relationships by providing reliable and efficient services that address their specific requirements.

For more, see How To Understand Your Target Market.

4. Looking at Financials:

This section provides an overview of startup costs, monthly expenses, revenues, and profits, giving you a comprehensive understanding of the financial aspects of your errand business.

Startup Cost: Accurately Estimating for a Successful Launch

To ensure a successful launch, it is crucial to accurately estimate the startup costs, from the planning phase until you open. Underestimating can lead to a shortage of funds, delaying the opening of your business.

Conversely, overestimating may make your venture appear risky. Factors such as the size of your operation, location, employee hiring, equipment purchase, and renting/leasing will influence your costs.

Create a detailed list of requirements and research prices to formulate an accurate estimate.

For more detailed information, refer to my article on  Estimating Startup Costs.

Sales and Profit: Factors Influencing Business Success

The success of your errand business relies on various factors, including:

  • The popularity and demand for your products and services.
  • Effective marketing strategies to reach the right target audience.
  • Generating sufficient sales to cover monthly expenses and ensure profitability.

Profitability: Considering Expenses and Revenue

Profitability extends beyond the earnings per sale. It entails carefully considering expenses, such as rent, payroll, and overhead costs.

Your sales must generate enough revenue to cover monthly expenses and provide a reasonable salary to succeed.

For More, See Estimating Profitability and Revenue

Sample List of Estimated Costs to Start an Errand Business

  • Business Registration and Licenses: $500
  • Insurance: $800
  • Website Development: $1000
  • Branding (logo, business cards, etc.): $500
  • Office Supplies: $200
  • Vehicle (if needed): $5,000
  • Marketing and Advertising: $1,000

Total Start-up Costs: $8,000

Sample List of Estimated Monthly Expenses for an Errand Business

  • Rent (if applicable): $500
  • Utilities: $100
  • Vehicle Maintenance: $200
  • Insurance: $100
  • Website Maintenance: $50
  • Marketing and Advertising: $200
  • Miscellaneous Supplies: $50

Total Monthly Expenses: $1,500

Profit and Sales Projection for an Errand Business

Assuming you charge an average of $25 per hour and work approximately 30 hours per week, your monthly sales revenue would be about $3,000.

Subtracting the monthly expenses of $1,500, your monthly profit would be approximately $1,500.

This equates to an annual profit of about $18,000.

You can use the above samples for ideas and as a starting point. Every situation is different, and many factors come into play.

Remember, these are just examples. Your figures will be different. Starting a business involves careful planning and consideration.

Consider getting professional advice when calculating your business’s startup costs, expenses, and potential revenues and profits.

5. Choosing The Right Business Location

Selecting the optimal location for your errand business can make all the difference between success and failure.

Operating in a location without the demand for your services will inevitably lead to failure, even before your business takes off.

Similarly, opening in an area saturated with competition will pose challenges in securing market share.

Balancing Demand and Competition: The Key to Success

Ideally, you should seek a location that strikes a balance: a place with existing demand and a reasonable level of competition.

Affordability: Finding the Right Fit

Affordability is another significant consideration. While operating in a densely populated area may offer greater exposure, you must ensure the additional expenses do not hinder your business’s profitability.

Conversely, opting for a cost-effective location might seem enticing, but will it generate sufficient sales to sustain your business?

Flexibility and Growth: Home-Based Operation

For certain business models, operating from home can be a viable option, particularly for online-based or low-customer-interaction ventures. Starting from home allows flexibility; as your business expands, you can transition to a commercial location.

Choosing the right location is a critical factor in achieving success. Conduct thorough research to make an informed decision.

For more about business locations, see Choosing The Best Location for Your Business.

6. Choose a Business Name

When selecting a name for your errand business, it is important to aim for something catchy and appropriate. You want a name that is easy to pronounce and memorable, creating a lasting impression on potential customers.

It is essential to consider that business names tend to remain unchanged, so the name you choose now will likely accompany your company.

Furthermore, securing a matching domain name for your online presence is crucial. Ensure that another business does not already register the desired name to avoid any legal complications.

To spark your creativity and assist you in crafting an original business name, here is a sample list for your errand business:

  • Swift Assist
  • Task Masters
  • Reliant Runners
  • Errand Express
  • Quick Helpers
  • Service Savvy
  • Proactive Assistants
  • Rapid Reliance
  • Efficient Errands
  • Reliable Runners
  • Errand Solutions
  • Task Titans
  • Prompt Partners
  • Speedy Support
  • Handy Helpers
  • Seamless Services
  • Priority Pursuit
  • Task Tacklers
  • Errand Oasis
  • Accomplish Assist
  • Swift Solutions
  • Actionable Aid
  • Dependable Doers
  • Efficiency Experts
  • Errand Pros
  • Reliable Reach
  • Action Assistants

Let these ideas inspire your creativity as you strive to develop an original and compelling business name for your errand venture.

For more, see the following articles:

  • How To Register a Business Name
  • Registering a Domain Name For Your Business

7. Register Your Company

Ensuring Legal Compliance for Your Errand Business

1. Ensuring your business is legal

Operating a legal business is essential for long-term success and compliance with regulations.

It is crucial to familiarize yourself with the necessary legal requirements and take the appropriate steps to establish your errand business within the bounds of the law.

2. Consider consulting with a professional for legal and tax setup

Consider consulting with a professional, such as a lawyer or accountant, to ensure your business is set up correctly from a legal and tax perspective.

They can guide you on the best tax benefits and liability protection structure based on your specific circumstances.

Common Types of Registrations for an Errand Business

  • Business Name Registration : Registering your business name ensures that it is unique and legally recognized.
  • Employer Identification Number (EIN) : Obtaining an EIN from the IRS is necessary if you plan to hire employees.
  • Business Entity Registration : Depending on your situation, you may need to register your business as a sole proprietorship, partnership, limited liability company (LLC), or corporation.

Permits and Licenses for an Errand Business

  • Local Business License : Check with your local city or county government for any required licenses or permits specific to operating a business in your area.
  • Insurance Coverage : Consider obtaining liability insurance to protect yourself and your clients in case of any unforeseen incidents.
  • Transportation Permit : If your errand business involves the transportation of goods or individuals, you may need specific permits or licenses related to transportation services.

It is important to conduct thorough research and consult with relevant authorities or professionals to ensure your errand business complies with all necessary registrations, permits, and licenses.


  • How to Register Your Business
  • How To Register a DBA
  • How to Register a Trademark
  • How to Get a Business License

Business Structures:

  • How to Choose a Business Structure
  • Pros & Cons of a Sole Proprietorship
  • How To Form an LLC
  • How To Register a Business Partnership
  • How To Form a Corporation
  • How To Choose a Business Registration Service

8. Create Your Corporate Identity

Establishing Your Corporate Identity for Your Errand Business

A Corporate ID serves as a visual representation of your business, encompassing key components such as your logo , business cards , website , stationary, business sign , promotional items, etc.

Impress with a Professional Design: A Constant Presence

Naturally, you want a constant professional design to impress new and existing customers.

Components of a Corporate ID

A Corporate ID consists of various components, including:

  • Logo : A well-designed logo helps customers recognize and remember your brand.
  • Business Cards : Provide a tangible and convenient way for potential clients to contact you.
  • Website : A professional website showcases your services and allows customers to learn more about your business.
  • Stationary : Items like letterheads and envelopes add a professional touch to your communication materials.
  • Business Sign : A well-designed sign creates visibility and attracts attention to your establishment.
  • Promotional Items : Serve as effective marketing tools, reinforcing your brand identity and leaving a lasting impression.

Investing in a cohesive and professional Corporate ID demonstrates your commitment to quality and professionalism, helping your errand business stand out from competitors and build a strong brand reputation.

By ensuring a consistent and professional design , you create a favorable impression that resonates with customers, conveying professionalism, reliability, and trustworthiness.

A strong corporate identity is key to making your errand business memorable and establishing a solid brand presence.

See A Complete Introduction to Corporate Identity Packages for more.

9. Writing a Business Plan

Crafting an Effective Business Plan for Your Errand Business

A business plan is essential for funding and attracting investors. It also serves as a guide during startup and operation.

Writing a comprehensive business plan takes time and effort as it creates a vision for your business.

Choose from options like writing from scratch, hiring a professional, using a template, or business plan software.

Active participation is crucial for a distinctive plan that communicates your business nature and management approach.

Your business plan can be optimized and adjusted as you gain experience. Review periodically for necessary changes.

A Fictitious Sample Business Plan for an Errand Business.

Executive Summary

EfficientErrands aims to provide top-notch errand services in New York City. Our key value propositions are promptness, flexibility, and a client-centric approach. We strive to help our clients reclaim their time and reduce stress by managing their errands effectively.

Company Description

Founded by Jane Doe, a seasoned project manager, EfficientErrands will provide various errand services, including grocery shopping, package delivery, pet services, and more. Our services cater to busy professionals, elderly citizens, and businesses that require assistance with routine tasks.

Market Analysis

New York City is bustling with busy individuals who often struggle to complete their daily errands.

Our target market is broad, covering professionals, elderly individuals, and businesses.

With an increase in the aging population and the demand for work-life balance among professionals, the market potential for our errand service is robust.

Organization and Management

EfficientErrands will start as a solo operator business model. Jane will manage all client interactions, task execution, and business management. As the business grows, we plan to expand into a team-based model, employing a small, dedicated team of errand runners.

Our offerings include but are not limited to shopping, delivery, home organizing, pet services, and personal assistance. Each service is flexible and can be customized to meet client’s unique needs.

Marketing and Sales Strategy

Our marketing strategy includes a strong online presence through our website and social media.

We’ll leverage SEO to attract organic traffic and use targeted advertising to reach potential customers. Customer referrals will also be vital to our strategy, incentivizing existing clients to refer others.

Funding Request

At this stage, we are not seeking external funding. The business will be self-financed by Jane Doe. However, we may consider funding options in the future to scale the business.

Financial Projections

Given our market analysis and pricing strategy, we forecast first-year revenue of $75,000 with operating costs of around $20,000, projecting a net profit of $55,000. We expect steady growth and predict a 20% increase in revenue for the second year.

Exit Strategy

If the business performs as expected, Jane will consider options for scaling further, potentially through franchising. In the event the business is less successful than planned, Jane may consider offering the business for sale to another errand company.

Remember, this business plan is a living document. It should adapt and change as the business evolves. Consider consulting with business professionals for guidance in crafting your own business plan.

For information on creating your business plan, see,  How to Write a Business Plan.

10. Banking Considerations

Establishing a Banking Relationship for Your Errand Business

Consider choosing a nearby bank that caters to business owners.

A separate business account separates your business expenses from personal spending. As a result, it’s easier to track expenses and manage your bookkeeping and can provide proof in case of a tax audit.

Developing a professional relationship with your banker is also a good idea. They can assist you with advice and financial services and streamline applications.

You will also want to consider applying for a merchant account or a similar setup like Square, PayPal, etc., so you can accept credit and debit cards.

For more, see, How to Open a Business Bank Account. You may also want to look at, What Is a Merchant Account and How to Get One.

11. Getting the Funds for Your Operation

Getting Funding for Your Errand Business: Exploring Financing Options

Various funding options are available if you need a loan to start your errand business .

Obtaining the necessary funds to launch and operate your business is crucial for a successful start.

Tips for Obtaining a Loan:

  • Research and compare funding options, including traditional lenders, private loans, investors, selling assets, using collateral, and government-backed loan programs.
  • Prepare a solid business plan that outlines your goals, financial projections, and repayment strategy to demonstrate your business’s potential.

Funding Options:

Consider traditional lenders such as banks, credit unions, or online lenders. Explore private loans from family and friends or seek investment from angel investors or venture capitalists.

Additionally, assess the possibility of selling assets or using collateral to secure a loan.

Meeting with a Loan Officer: Considerations

When meeting with a loan officer, be prepared by:

  • Demonstrating knowledge of your business and its financial needs.
  • Providing accurate and detailed financial statements.
  • Presenting a clear repayment plan.

Sample List of Documents Needed to Apply for a Business Loan:

  • Business plan
  • Financial statements (balance sheet, income statement, cash flow statement)
  • Personal and business tax returns
  • Business licenses and permits
  • Bank statements
  • Collateral documentation (if applicable)
  • Personal identification documents (e.g., driver’s license, social security card)

By exploring funding options, preparing a comprehensive business plan, and gathering the necessary documents, you can increase your chances of securing the funding needed to launch and operate your errand business successfully.

See, Getting a Small Business Loan for more.

12. Software Setup

Software Considerations for Your Errand Business

When selecting the software for your errand business, it’s important to keep the following in mind:

  • Researching Software : Implementing a program from scratch is easier than switching systems later. Look for demos, read reviews, and seek feedback from others who have used the software.
  • Expense Tracking and Financial Documents : Research software options for tracking expenses and preparing financial documents for tax filing. Consult with your bookkeeper or accountant to choose the right accounting software.

List of Software Used for an Errand Business:

  • Task management software (e.g., Trello, Asana)
  • Customer relationship management (CRM) software (e.g., HubSpot, Salesforce)
  • Accounting software (e.g., QuickBooks, Xero)
  • Expense tracking software (e.g., Expensify, Zoho Expense)
  • Communication and collaboration tools (e.g., Slack, Microsoft Teams)
  • Time tracking software (e.g., Toggl, Harvest)
  • Route optimization software (e.g., Route4Me, OptimoRoute)

Consider these software options based on your specific needs, ensuring they improve productivity, streamline operations, and support your business goals.

Check out Google’s latest search results for software packages for a errand business.

13. Get The Right Business Insurance

Insurance Considerations for Your Errand Business

When seeking insurance for your errand business, it is crucial to address the following concerns:

  • Comprehensive Coverage : Ensure that your insurance provides adequate protection for various aspects of your business, including customers, employees, yourself, anyone on the premises, and your property. Assess the specific risks associated with your errand business and choose coverage accordingly.
  • Professional Liability Insurance : Consider obtaining professional liability insurance to safeguard yourself against potential lawsuits from errors, omissions, or negligence in your services.
  • Home-Based Business : If you plan to operate or manage your errand business from your home, inform your home insurance agent. This is important as it may impact your existing home insurance policy, and you may need additional coverage to protect your business assets.
  • Insurance Broker Guidance : Utilize the expertise of a competent insurance broker who specializes in business insurance. They can guide you in understanding your coverage needs and ensure that you have sufficient protection against potential risks and liabilities.

By addressing these concerns and working with an experienced insurance broker, you can secure comprehensive coverage that safeguards your errand business, provides peace of mind, and helps you mitigate potential risks effectively.

For more, see What to Know About Business Insurance . You can also browse the latest Google search results for errand business insurance .

14. Hiring Employees

Operating Your Errand Business: Considerations for Staffing

In the early stages of your errand business, handling operations on your own is common to keep costs low, particularly payroll expenses during the initial phase.

However, as your business expands, managing and operating it alone may become overwhelming. Hiring the right people can significantly enhance productivity and help you effectively handle the growing demands of your business.

Consider the Following Job Positions or Outsourced Services for Your Errand Business if and When It Expands:

  • Customer Service Representatives: Support and assist clients, addressing inquiries and resolving issues.
  • Dispatchers: Coordinate and schedule errand requests, ensuring timely and efficient delivery of services.
  • Drivers: Responsible for transportation and delivery of goods, navigating routes efficiently.
  • Administrative Assistants: Assist with administrative tasks, including scheduling, documentation, and data management.
  • Marketing Specialists: Develop and implement marketing strategies to promote your errand business and attract new clients.
  • Bookkeepers or Accountants: Manage financial records, track expenses, and ensure accurate financial reporting.
  • IT Support: Maintain and troubleshoot technology systems, ensuring smooth operations.
  • Legal and Insurance Professionals: Seek advice and services from legal and insurance professionals to protect your business interests and ensure compliance.

Remember, as your errand business grows and achieves success, considering these positions or outsourcing services can help you effectively manage the increasing demands and deliver quality services to your clients.

For more, see, How and When to Hire a New Employee.

Points To Consider

Hours of operation for your errand business.

Consider the following options for determining your hours of operation:

  • Regular Business Hours: Set standard operating hours that align with typical business hours in your area.
  • Extended Hours: Offer additional operating hours to accommodate customers outside of regular business hours.
  • Flexible Hours: Provide on-call or appointment-based services to cater to specific time-sensitive needs.
  • 24/7 Availability: Consider operating around the clock if there is a demand for round-the-clock services.
  • Seasonal Adjustments: Modify your hours during busy periods or holidays to meet increased demand.

By assessing customer needs and market research, choose the most suitable hours of operation for your errand business to ensure optimal customer satisfaction and business success.

A List of Equipment You May Need for an Errand Business:

1. Reliable Vehicle : This is essential for transportation to complete various errands. It should be reliable and well-maintained for efficiency.

2. Smartphone : A smartphone can help with communication, navigation, task tracking, and more.

3. Computer : Useful for managing business operations, including finances, marketing, and client communication.

4. Office Supplies : This may include stationery, a planner or digital management app for scheduling, and file storage solutions for record-keeping.

5. GPS System : A dedicated GPS system can be helpful for efficient navigation, especially if the smartphone is being used for other tasks.

6. Safety Equipment : Depending on the errands, safety gear may be necessary. This can include gloves, masks, or sanitizing supplies, especially if dealing with potentially hazardous materials or during a health crisis.

7. Insulated Bags : If you’re delivering food or other temperature-sensitive items, insulated bags are crucial to maintain the right temperature.

8. Trolleys or Carts : These can be useful for carrying heavy items or large loads.

Remember, the equipment you need may vary depending on the specific errands you plan to handle for your clients.

Marketing Considerations

Attracting Customers for Your Errand Business: Effective Marketing Strategies

To thrive, your errand business must attract customers. However, this can be challenging when your operation is new and unfamiliar to people.

As you establish a strong reputation over time, attracting customers becomes easier. You also gain valuable marketing experience along the way.

Remember, marketing your errand business is an ongoing process. The more you invest in effective marketing techniques, the more revenue you can generate.

You don’t always need to rely on a marketing agency or expert. Instead, think of marketing as raising awareness about your business, which you can do whenever an opportunity arises.

Consider the following strategies to promote your errand business:

  • Word-of-Mouth Referrals : Encourage satisfied customers to spread the word and refer others to your services.
  • Online Presence : Establish a professional website, create social media profiles, and utilize online directories to enhance your visibility.
  • Networking : Attend industry events, join local business groups, and connect with potential customers and partners.
  • Targeted Advertising : Utilize online platforms and local advertising channels to reach your specific target audience.
  • Community Involvement : Engage with the local community through sponsorships, partnerships, or participating in charitable events.

By implementing these marketing strategies and raising awareness about your errand business, you can attract customers, drive revenue growth, and establish a strong presence in your target market.

See our article How To Get Customers Through the Door and our marketing section for articles that will provide ideas to bring awareness to your errand business.

Evaluating Your Skill Set for Running an Errand Business

It’s crucial to assess your skill set and determine if you possess the necessary abilities to successfully run an errand business.

Recognize the importance of focusing on your strengths while identifying any skills you lack. Remember, if there’s a skill gap, you can acquire it through learning or hire someone with the expertise.

Essential Skills for an Errand Business Owner:

  • Organization and Time Management: Efficiently managing tasks, schedules, and deadlines.
  • Communication: Effectively conveying information and building relationships with clients and partners.
  • Problem-Solving: Identifying and resolving challenges or obstacles that may arise.
  • Attention to Detail: Ensuring accuracy and precision in handling client requests and delivering services.
  • Customer Service: Providing exceptional service, addressing customer needs, and maintaining client satisfaction.
  • Flexibility and Adaptability: Adjusting to changing priorities and accommodating diverse client requirements.
  • Reliability and Trustworthiness: Consistently delivering on commitments and maintaining client trust.
  • Basic Financial Management: Handling invoices, tracking expenses, and maintaining financial records.
  • Tech Savviness: Utilizing digital tools, communication platforms, and software relevant to the business.
  • Problem-Solving: Efficiently resolving issues and finding innovative solutions for clients.

These essential skills will contribute to your success as an errand business owner, ensuring efficiency.

Expert Tips

Expert tips provide valuable insights for both seasoned professionals and novices.

Experts can discover more efficient methods or gain new perspectives, while novices can benefit from a wealth of tips to enhance their skills and knowledge in their respective field.

See the latest search results for expert errand tips to gain tips and insights.

Valuable Resources for Your Errand Business

In this section, you will find a curated list of resources that provide up-to-date and popular information relevant to your errand business. These resources can be utilized both during the startup phase and when your business is fully operational.

By exploring these resources, you will gain a deeper understanding of the industry and discover valuable tips to enhance your business operations and strategies.

Stay informed and make the most of these resources to drive success in your errand business.

Industry Trends and Statistics

The Value of Industry Trends and Statistics for Your Errand Business

Examining industry trends and statistics offers several benefits for your errand business.

Gain insights into market demand, customer preferences, and emerging opportunities, enabling you to make informed decisions and stay ahead of the competition.

See the latest search results for trends and statistics related to the errand industry.

Top Errand Business

Drawing Inspiration from Established Errand Businesses

Analyzing established errand businesses can spark ideas for identifying gaps in the industry or areas where improvements can be made in your own business.

By learning from successful ventures, you can uncover valuable insights and discover opportunities that may have been overlooked.

See the latest search results for the top errand businesses.

The Future of the Errand Industry

The Advantages of Researching the Future of the Errand Business Industry

Researching the future of the errand business industry provides significant benefits for aspiring entrepreneurs.

Gain valuable insights into emerging trends, evolving customer needs, and potential market opportunities, allowing for informed decision-making and strategic planning.

See the search results for the future of the errand industry.

The Advantages of Researching Industry Prices for Starting an Errand Business

Conducting thorough research on industry prices offers several benefits for aspiring entrepreneurs entering the errand business.

It provides insights into pricing strategies, competitive rates, and customer expectations, enabling you to set competitive prices and maximize profitability.

See the latest errand prices.

Errand Businesses for Sale

Considerations When Buying an Established Errand Business

When deciding between buying an existing errand business or starting from scratch, it’s important to weigh the pros and cons:

Benefits of Buying an Established Errand Business:

  • Immediate Revenue : You can start earning revenue from the day you take over the business.
  • Skip the Startup Phase : By purchasing an established business, you bypass the challenges of starting from scratch.
  • Proven Track Record : The business has a track record of success, giving you confidence in its viability.
  • Existing Customer Base : You already have a customer base, saving time and effort in acquiring new clients.
  • Reputation : The business has built a reputation, providing a foundation for future growth.

Disadvantages of Buying an Established Errand Business:

  • Higher Cost : The purchase price is usually higher due to the goodwill associated with the existing customer base.
  • Potential Customer Loss : If you want to implement changes, you risk losing customers accustomed to the previous way of doing business.
  • Inherited Reputation : When you purchase a business, you acquire its reputation, including any negative aspects.

Carefully evaluate these factors when buying an established errand business to make an informed decision aligned with your goals and circumstances.

See the latest search results related to errand – businesses for sale to browse the latest listings.

A Day in the Life

Gaining Insights into the Life of an Errand Business Owner

“A Day in the Life of an Errand Business Owner” provides valuable tips and insights industry professionals share.

This resource offers an overview of the daily experiences, helping you better understand what to expect in this line of work.

See the search results related to a day in the life of errand business owners.

Errand Business Owners Interviews

Valuable Insights from Errand Business Owners

Interviews with experienced business owners in the errand industry provide crucial information and insights.

Exploring this section offers diverse perspectives and valuable insights, allowing you to comprehensively understand the industry and better prepare for what lies ahead.

See the search results related to interviews of errand business owners.

Staying Updated with Errand Industry News

Keeping up with the latest news is a valuable way to stay informed about the errand industry.

Setting up news alerts ensures you receive notifications whenever the media cover new developments. Stay in the know and stay ahead.

See what’s in the news related to an errand business?

Watching videos about the errand industry provides valuable tips and insights. Additionally, explore related videos suggested by YouTube, as they often cover topics you may not have considered, broadening your knowledge and understanding of the industry.

See the links to YouTube Videos Below.

  • Videos related to starting an errand business can be found here.

For More Business Ideas, See our Collection of Business Ideas.

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Errand Service One Page Business Plan

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Resources On Errand Service

  • Financial Model
  • Business Plan
  • Value Proposition
  • SWOT Analysis
  • Business Model
  • Description
  • Opportunity

Company Description

Industry analysis, financial summary, target market, marketing plan, funding required.

Welcome to the world of errand services, where convenience and efficiency are at your fingertips. Whether you're a busy professional, a parent on the go, or a senior with limited mobility, our errand service is here to lighten your load and give you back precious time.

In today's fast-paced society, the demand for errand services is skyrocketing. According to the latest statistics, the errand service industry has experienced an impressive annual growth rate of 10% over the past five years. This remarkable growth is fueled by the increasing need for outsourcing day-to-day tasks and the desire for a more balanced lifestyle.

At our Errand Service , we understand the significance of this growth and are committed to delivering exceptional service that exceeds expectations. Our experienced team of professionals is dedicated to handling a wide range of errands, from grocery shopping and dry cleaning to prescription pickups and event planning.

With our Errand Service , you can trust that your tasks will be completed with utmost care and efficiency, allowing you to focus on what truly matters. Say goodbye to stress and hello to convenience. It's time to reclaim your time and embrace the benefits of our reliable and trustworthy errand service.

Join us today and experience the freedom that comes with handing over your to-do list to the experts. Your peace of mind is our top priority, and we're here to make your life easier, one errand at a time.

The Business Opportunity

The business opportunity is to capitalize on the growing demand for on-demand errand services in the US. With the increasing popularity of busy lifestyles and the desire for convenience, there is a clear market need for a reliable and efficient errand service.

Our solution is to offer a mobile app and website platform that allows customers to easily request various errand services, such as grocery delivery, pet care, and miscellaneous tasks, all with just a few taps on their smartphones or clicks on their computers.

By leveraging technology and modern communication channels, we can connect customers with a network of independent contractors who are ready to fulfill those requests. This not only provides a scalable and flexible model for our business, but it also allows us to offer competitive pricing and a diverse range of services to cater to the needs and preferences of our customers.

In addition to the core errand services, we recognize the potential to further increase our revenue and customer satisfaction by expanding into related areas, such as grocery delivery and pet care. These additional services will not only attract a larger customer base but also create cross-selling opportunities, ensuring a steady stream of revenue and sustainable growth.

In summary, our business opportunity lies in tapping into the growing demand for on-demand errand services by providing a user-friendly mobile app and website platform. We can differentiate ourselves by offering a diverse range of services, competitive pricing, and a reliable workforce of independent contractors. By addressing the needs of busy individuals and households, we have the potential to establish ourselves as a trusted provider in the market and achieve strong growth and profitability.

Our company is a provider of on-demand errand services, catering to both residential and commercial customers. Through our mobile app and website, customers can easily request services and independent contractors are dispatched to fulfill those requests. We offer scalable and flexible pricing options, allowing for convenience and reliability.

The on-demand errand services industry is currently experiencing significant growth in the US, driven by the increasing reliance on technology and the desire for convenience. The rise of mobile apps and websites has transformed how customers access and request services, leading to a heightened demand for efficient and reliable solutions for their everyday errand needs.

Customers today are seeking convenient and time-saving options to outsource tasks such as grocery shopping, package delivery, and pet care. This shift in consumer behavior presents a lucrative opportunity for an errand service that can meet these demands and provide a seamless experience.

One of the key advantages of operating in the on-demand errand services industry is the ability to tap into multiple revenue streams. By offering additional services such as grocery delivery and pet care, we can differentiate ourselves from competitors and maximize our earning potential. This diversification will also allow us to cater to a wider range of customer needs and preferences.

It is important to note that the success of an errand service largely depends on maintaining a strong reputation for reliability, punctuality, and exceptional customer service. Building trust and loyalty among customers will be crucial to establish ourselves as a preferred choice in the industry.

  • Increasing reliance on technology and desire for convenience drive growth in the on-demand errand services industry.
  • Mobile apps and websites have transformed the way customers access and request errand services.
  • Customers seek efficient and reliable solutions for their everyday errand needs.
  • Opportunity to tap into multiple revenue streams by offering additional services such as grocery delivery and pet care.
  • Building a strong reputation for reliability, punctuality, and exceptional customer service is key for success.

Implementation Timeline

The implementation timeline for our errand service business is as follows:

  • Develop and launch the mobile app and website platform: We will dedicate the first three months to developing and launching a user-friendly mobile app and website that will serve as the primary platform for our customers to request and manage errand services.
  • Recruit and onboard a network of independent contractors: In parallel with the app and website development, we will actively recruit and onboard a network of reliable and trustworthy independent contractors who will be responsible for completing the errand tasks on behalf of our customers.
  • Implement marketing and advertising campaigns: Once our platform is ready, we will initiate marketing and advertising campaigns to generate awareness about our services and attract customers. This will involve both online and offline strategies, such as social media promotions, targeted online ads, and community outreach programs.
  • Continuously manage and maintain the mobile app and website: It is crucial for us to continuously manage and maintain our mobile app and website to ensure smooth functionality and a seamless user experience. We will allocate dedicated resources to monitor, update, and address any technical issues or customer feedback promptly.
  • Expand service offerings and partnerships: As the business gains traction and customer satisfaction increases, we will explore opportunities to expand our service offerings. This may involve partnering with local businesses to offer additional services or introducing specialized packages and promotions to cater to specific customer needs.

We are committed to following this implementation timeline to ensure a successful launch and sustained growth of our errand service business.

Our revenue streams primarily come from the commission on fees charged to customers for services rendered by independent contractors. To ensure profitability, we will closely manage our cost structure, which includes:

  • Marketing and advertising expenses to attract new customers
  • Development and maintenance of the mobile app and website
  • Payment processing fees for secure and reliable transactions
  • Commissions paid to independent contractors for their services

By carefully controlling these costs and optimizing our operations, we aim to achieve strong financial performance while maintaining competitive pricing for our customers. As our customer base and network of independent contractors grow, we anticipate a steady increase in revenue and profitability.

Our team is comprised of experienced professionals in technology, operations, and marketing, all with a strong understanding of the on-demand services industry. We are united by our commitment to delivering exceptional customer experiences and ensuring the highest level of satisfaction.

With expertise in their respective fields, our team members bring valuable knowledge and skills to our errand service. They possess a deep understanding of the latest technological advancements, enabling us to leverage innovative solutions to streamline our operations and enhance our service offerings.

In addition to their technical expertise, our team members also bring a wealth of experience in marketing and strategic planning. This allows us to effectively reach our target customers and develop impactful marketing campaigns that resonate with our audience.

Moreover, our team is dedicated to continuously improving our services and staying ahead of industry trends. We regularly engage in research and attend industry conferences and seminars to ensure we are up to date with the latest developments in the on-demand services market.

Collaboration and teamwork are at the core of our business. Each member of our team plays a vital role in delivering outstanding customer experiences, and we foster a supportive and inclusive work environment that encourages creativity, innovation, and collaboration.

We take pride in the expertise and dedication of our team members, and we are confident that their skills and passion will drive our errand service towards success in the highly competitive market.

Our target market includes both residential and commercial customers who are seeking convenient and reliable errand services. We aim to cater to busy individuals, families, and businesses who value time-saving solutions.

Our residential customers are typically working professionals, busy parents, and elderly individuals who may have difficulty running errands on their own. They rely on our services to handle tasks such as grocery shopping, picking up dry cleaning, collecting prescriptions, and completing other miscellaneous errands.

On the other hand, our commercial customers consist of small businesses, startups, and larger corporations who require assistance with various errands to streamline their operations. These businesses often have time-sensitive tasks, such as delivering important documents, purchasing office supplies, or arranging courier services, which they trust us to handle efficiently.

We understand that time is a valuable resource for both our residential and commercial clients. By providing them with a convenient and reliable errand service, we aim to alleviate their stress and give them peace of mind, knowing that their errands are being taken care of in a timely and professional manner.

We differentiate ourselves by offering personalized services tailored to the unique needs of each customer. Our team of dedicated and trustworthy errand runners ensures that our clients receive exceptional customer service and their errands are executed with the utmost care and attention to detail.

Overall, we aim to be the go-to errand service provider for individuals and businesses seeking convenient, reliable, and time-saving solutions. By understanding the needs of our target market and consistently delivering exceptional service, we strive to build long-term relationships and become a trusted partner in managing their errands.

Our marketing plan for the Errand Service includes a combination of targeted online advertising, social media campaigns, and strategic partnerships with local businesses. These efforts will help us reach and engage with our target market effectively.

We will utilize online advertising platforms such as Google Ads and social media platforms like Facebook and Instagram to promote our services to potential customers. By targeting specific demographics and geographic areas, we can optimize our advertising budget and ensure that our messaging reaches those most likely to require our services.

In addition to online advertising, we will actively seek partnerships with local businesses that complement our service offerings. By collaborating with establishments such as grocery stores, pharmacies, and dry cleaners, we can expand our reach and acquire customers through referrals and joint promotional efforts.

Building trust and credibility is crucial for our business. We will leverage customer testimonials and reviews, both online and offline, to showcase our reliability and exceptional service. These testimonials will be prominently displayed on our website and shared on social media platforms to garner positive word-of-mouth and attract potential customers.

To incentivize new and repeat business, we will also offer promotional incentives such as discounts, referral bonuses, and loyalty rewards. These initiatives will not only attract new customers but also encourage loyalty and repeat business from existing clients.

Overall, our marketing plan focuses on a multi-faceted approach that combines targeted online advertising, strategic partnerships, testimonials, and promotional incentives. By executing these strategies effectively, we aim to establish a strong brand presence, attract a steady stream of customers, and ultimately drive the growth of our Errand Service business.

  • Targeted online advertising
  • Social media campaigns
  • Partnerships with local businesses
  • Leveraging customer testimonials
  • Referral programs
  • Promotional incentives

We are seeking funding to support the development and launch of our mobile app and website, as well as marketing and advertising efforts. The total amount of funding required is $X.

The allocated funds will be utilized for various purposes:

  • Development and Launch: A significant portion of the funding will be dedicated to the development and launch of our mobile app and website. This includes hiring a team of experienced developers, designing a user-friendly interface, and ensuring seamless integration with our backend systems.
  • Marketing and Advertising: A portion of the funding will be allocated towards marketing and advertising efforts to create awareness and generate user engagement. This will involve digital promotions, social media campaigns, and partnerships with local businesses to increase visibility and attract customers.
  • Recruitment and Onboarding of Contractors: We will invest funds in attracting and onboarding reliable and skilled independent contractors who will fulfill the errand requests. This includes conducting background checks, providing training, and establishing a streamlined process for contractor management.
  • Operational Costs: We will utilize a portion of the funding to cover initial operational costs, such as office space, equipment, and utilities. This will ensure a smooth launch and efficient daily operations.

We are confident that with the necessary funding, we will be able to successfully establish and grow our errand service, providing convenience and assistance to our customers while generating a sustainable revenue stream. We welcome potential investors to join us in this exciting venture.

Creating a One-Page Business Plan for our errand service has allowed us to clearly define our objectives and strategies in a concise and efficient manner. Through this process, we have identified our target market, assessed our competition, and outlined the key operational aspects of our business.

By focusing on providing exceptional customer service, convenience, and reliability, we aim to differentiate ourselves in the market and establish a strong reputation. Our team of dedicated and trustworthy professionals will ensure that each errand is completed with utmost care and efficiency, exceeding customer expectations every time.

The financial projections provided in this One-Page Business Plan reflect our commitment to maintaining a profitable and sustainable venture. Through careful cost analysis and effective pricing strategies, we anticipate steady growth and profitability within the first year of operation.

We understand that the success of our errand service relies heavily on building strong relationships with both customers and partners. By actively seeking partnerships with local businesses and leveraging technology for seamless communication and coordination, we will create a network that benefits all stakeholders involved.

With our One-Page Business Plan as a guiding roadmap, we are confident in our ability to provide a reliable and efficient errand service that meets the needs of our target market. Through continuous evaluation, adaptation, and innovation, we will strive to meet and exceed customer expectations, ensuring long-term success and growth for our business.

  • Customer service excellence
  • Convenience and reliability
  • Profitability and sustainability
  • Building strong relationships
  • Continuous evaluation and adaptation

With these key principles at the forefront of our operations, we are excited to embark on this journey and bring our exceptional errand service to the community.

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Errand Business Plan Template & Guidebook

Starting your own errand business can be a lucrative and fulfilling endeavor. But before you dive in, it's important to have a plan. That's why we've put together the ultimate business plan template and guidebook – to help you get started on your errand business journey. With our comprehensive step-by-step guide, you'll learn how to craft a strategic plan that covers all the bases and sets the foundation for long-term success.


Get worry-free services and support to launch your business starting at $0 plus state fees.

  • How to Start a Profitable Errand Business [11+ Steps]
  • 10+ Best & Profitable Errand Business Ideas [2023]

How to Write a Errand Business Plan in 7 Steps:

1. describe the purpose of your errand business..

The first step to writing your business plan is to describe the purpose of your errand business. This includes describing why you are starting this type of business, and what problems it will solve for customers. This is a quick way to get your mind thinking about the customers’ problems. It also helps you identify what makes your business different from others in its industry.

It also helps to include a vision statement so that readers can understand what type of company you want to build.

Here is an example of a purpose mission statement for a errand business:

Our mission at Errand is to provide fast, reliable and efficient errand services to people in need. We strive to make it easier for people to accomplish everyday tasks and commitments by offering our expertise in running errands such as groceries, shopping, mail pickups and deliveries etc. Our team will ensure that all tasks are completed with utmost accuracy while providing customers with a stress-free, satisfactory experience.

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2. Products & Services Offered by Your Errand Business.

The next step is to outline your products and services for your errand business. 

When you think about the products and services that you offer, it's helpful to ask yourself the following questions:

  • What is my business?
  • What are the products and/or services that I offer?
  • Why am I offering these particular products and/or services?
  • How do I differentiate myself from competitors with similar offerings?
  • How will I market my products and services?

You may want to do a comparison of your business plan against those of other competitors in the area, or even with online reviews. This way, you can find out what people like about them and what they don’t like, so that you can either improve upon their offerings or avoid doing so altogether.

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3. Build a Creative Marketing Stratgey.

If you don't have a marketing plan for your errand business, it's time to write one. Your marketing plan should be part of your business plan and be a roadmap to your goals. 

A good marketing plan for your errand business includes the following elements:

Target market

  • Who is your target market?
  • What do these customers have in common?
  • How many of them are there?
  • How can you best reach them with your message or product?

Customer base 

  • Who are your current customers? 
  • Where did they come from (i.e., referrals)?
  • How can their experience with your errand business help make them repeat customers, consumers, visitors, subscribers, or advocates for other people in their network or industry who might also benefit from using this service, product, or brand?

Product or service description

  • How does it work, what features does it have, and what are its benefits?
  • Can anyone use this product or service regardless of age or gender?
  • Can anyone visually see themselves using this product or service?
  • How will they feel when they do so? If so, how long will the feeling last after purchasing (or trying) the product/service for the first time?

Competitive analysis

  • Which companies are competing with yours today (and why)? 
  • Which ones may enter into competition with yours tomorrow if they find out about it now through word-of-mouth advertising; social media networks; friends' recommendations; etc.)
  • What specific advantages does each competitor offer over yours currently?

Marketing channels

  • Which marketing channel do you intend to leverage to attract new customers?
  • What is your estimated marketing budget needed?
  • What is the projected cost to acquire a new customer?
  • How many of your customers do you instead will return?

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errand service business plan sample

4. Write Your Operational Plan.

Next, you'll need to build your operational plan. This section describes the type of business you'll be running, and includes the steps involved in your operations. 

In it, you should list:

  • The equipment and facilities needed
  • Who will be involved in the business (employees, contractors)
  • Financial requirements for each step
  • Milestones & KPIs
  • Location of your business
  • Zoning & permits required for the business

What equipment, supplies, or permits are needed to run a errand business?

To run an errand business, you will need the following equipment, supplies, and permits:

  • A reliable vehicle
  • Cellular phone with a data plan
  • Business license
  • General liability insurance policy
  • Banking account dedicated to operating expenses
  • Appropriate driving license and vehicle registrations

5. Management & Organization of Your Errand Business.

The second part of your errand business plan is to develop a management and organization section.

This section will cover all of the following:

  • How many employees you need in order to run your errand business. This should include the roles they will play (for example, one person may be responsible for managing administrative duties while another might be in charge of customer service).
  • The structure of your management team. The higher-ups like yourself should be able to delegate tasks through lower-level managers who are directly responsible for their given department (inventory and sales, etc.).
  • How you’re going to make sure that everyone on board is doing their job well. You’ll want check-ins with employees regularly so they have time to ask questions or voice concerns if needed; this also gives you time to offer support where necessary while staying informed on how things are going within individual departments too!

6. Errand Business Startup Expenses & Captial Needed.

This section should be broken down by month and year. If you are still in the planning stage of your business, it may be helpful to estimate how much money will be needed each month until you reach profitability.

Typically, expenses for your business can be broken into a few basic categories:

Startup Costs

Startup costs are typically the first expenses you will incur when beginning an enterprise. These include legal fees, accounting expenses, and other costs associated with getting your business off the ground. The amount of money needed to start a errand business varies based on many different variables, but below are a few different types of startup costs for a errand business.

Running & Operating Costs

Running costs refer to ongoing expenses related directly with operating your business over time like electricity bills or salaries paid out each month. These types of expenses will vary greatly depending on multiple variables such as location, team size, utility costs, etc.

Marketing & Sales Expenses

You should include any costs associated with marketing and sales, such as advertising and promotions, website design or maintenance. Also, consider any additional expenses that may be incurred if you decide to launch a new product or service line. For example, if your errand business has an existing website that needs an upgrade in order to sell more products or services, then this should be listed here.

7. Financial Plan & Projections

A financial plan is an important part of any business plan, as it outlines how the business will generate revenue and profit, and how it will use that profit to grow and sustain itself. To devise a financial plan for your errand business, you will need to consider a number of factors, including your start-up costs, operating costs, projected revenue, and expenses. 

Here are some steps you can follow to devise a financial plan for your errand business plan:

  • Determine your start-up costs: This will include the cost of purchasing or leasing the space where you will operate your business, as well as the cost of buying or leasing any equipment or supplies that you need to start the business.
  • Estimate your operating costs: Operating costs will include utilities, such as electricity, gas, and water, as well as labor costs for employees, if any, and the cost of purchasing any materials or supplies that you will need to run your business.
  • Project your revenue: To project your revenue, you will need to consider the number of customers you expect to have and the average amount they will spend on each visit. You can use this information to estimate how much money you will make from selling your products or services.
  • Estimate your expenses: In addition to your operating costs, you will need to consider other expenses, such as insurance, marketing, and maintenance. You will also need to set aside money for taxes and other fees.
  • Create a budget: Once you have estimated your start-up costs, operating costs, revenue, and expenses, you can use this information to create a budget for your business. This will help you to see how much money you will need to start the business, and how much profit you can expect to make.
  • Develop a plan for using your profit: Finally, you will need to decide how you will use your profit to grow and sustain your business. This might include investing in new equipment, expanding the business, or saving for a rainy day.

errand service business plan sample

Frequently Asked Questions About Errand Business Plans:

Why do you need a business plan for a errand business.

A business plan is essential for any business, regardless of size or type. A detailed and well-structured business plan provides a roadmap for a company’s success, by outlining the goals and objectives of the business and detailing the strategies and action plans for achieving them. In addition to providing guidance for owners and investors, it can also be used to help secure financing for the venture. For an errand business, a business plan should include information on the types of errands to be performed, the markets targeted, any necessary licensing requirements or permits, pricing or fees, target customer demographics, and marketing strategies.

Who should you ask for help with your errand business plan?

It is recommended that you consult a professional business consultant or mentor who has experience in the errand business to help with your business plan. Such an individual may be able to provide advice on how to start your errand business, which services you should offer, how to price your services, and other important aspects of running an errand business. Additionally, they may also be able to provide resources and contacts in the industry that can help you build a successful venture.

Can you write a errand business plan yourself?

Yes, it is possible to write a business plan for an errand business yourself. To do so successfully, you'll need to research the industry and market you plan to enter, set clear goals and objectives, develop detailed pricing and operational plans, identify potential sources of funding, create a marketing plan, identify potential legal and liability issues, and outline your unique selling points. Additionally, you will need to create a financial plan that includes start-up expenses, operating costs, revenue projections and more. Finally, you should have a clearly defined plan for recruiting staff and managing the day-to-day operations of your business.

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I'm Nick, co-founder of, dedicated to helping aspiring entrepreneurs succeed. As a small business owner with over five years of experience, I have garnered valuable knowledge and insights across a diverse range of industries. My passion for entrepreneurship drives me to share my expertise with aspiring entrepreneurs, empowering them to turn their business dreams into reality.

Through meticulous research and firsthand experience, I uncover the essential steps, software, tools, and costs associated with launching and maintaining a successful business. By demystifying the complexities of entrepreneurship, I provide the guidance and support needed for others to embark on their journey with confidence.

From assessing market viability and formulating business plans to selecting the right technology and navigating the financial landscape, I am dedicated to helping fellow entrepreneurs overcome challenges and unlock their full potential. As a steadfast advocate for small business success, my mission is to pave the way for a new generation of innovative and driven entrepreneurs who are ready to make their mark on the world.


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